Lead Business Analyst

At Munich Re Specialty - Global Markets (MRS-GM), it is our ambition to become the leading Primary Specialty Insurance provider, underpinned by an effective and adaptable strategy, superior products and industry leaders working in a supportive environment to achieve this. At the heart of our success is a strong culture where people are encouraged to be present, bold and curious, allowing them to achieve their individual goals.

We are looking for a Lead Business Analyst to be based in either our London or Manchester office on a full-time hybrid working basis. You will be accountable for the successful delivery of business analysis across the Change portfolio within Munich Re Specialty Group. This role leads a team of business analysts and test analysts, ensuring that business requirements are captured, analysed, and delivered to agreed quality standards, timelines, and budgets. The Lead Business Analyst partners closely with Project Management, Business Architecture, Programme Management, and Change Management teams within Operations, as well as IT and other functions, to drive strategic transformation and operational excellence. This role supports the Head of Change in delivering the Group's Transformation Programme and maintaining an optimised and prioritised portfolio of change projects.

Responsibilities

• Lead the planning, execution, and delivery of business analysis activities in the change portfolio, aligned to strategic goals.
• Build, lead, and develop a team of business and test analysts, fostering a culture of accountability, collaboration, and continuous improvement.
• Responsible for recruitment, onboarding, and training of the business analysis team.
• Champion consistent business analysis standards and methodologies across the team.
• Establish appropriate requirement templates and mechanisms to support documentation of business, systems or technical requirements.
• Balance competing priorities across multiple initiatives while maintaining alignment to business strategy.
• Partner with Project Management, Business Architecture, Programme Management, Change Management, IT, and other functions to ensure integrated and effective delivery.
• Act as a key escalation point for analysis-related risks, issues, and interdependencies, championing proactive and collaborative solutioning.
• Look for cost effective ways to support the portfolio, including ensuring duplication of tasks and roles in projects is minimised.
• Where required, personally lead and manage complex and high-impact analysis work within the portfolio, ensuring strategic alignment and successful outcomes.
• Navigate ambiguity and complexity with confidence, applying advanced problem-solving and stakeholder management skills.
• Monitor performance against delivery targets and take proactive action to address deviations.
• Support the Head of Change in articulating and tracking benefits against defined and measurable KPIs.
• Actively contribute to the Change Leadership team, supporting the Head of Change as required.
• Set clear objectives, provide regular feedback, and support career development and performance management.
• Look for ways to continuously improve processes, procedures, controls, and frameworks.

Knowledge and Skills

• Experience managing Business Analysis teams across multiple locations.
• Excellent stakeholder management skills and time management skills.
• Strong communication, facilitation, presentation & negotiation skills.
• Ability to nurture and build a cohesive team structure and spirit.
• Ability to coach and develop business analysts with varying backgrounds.
• Ability to build and sustain strong working relationships with a variety of internal and external stakeholders.
• Understanding of wider business goals and the impact the team has on them.
• Knowledge of insurance policy administration, policy lifecycles and workflows.
• Experience writing user stories and acceptance criteria.
• Must thrive in a fast-paced, time-compressed and dynamic environment.
• Ability to work independently and take responsibility for delivery of requirements.

Desirable

• Experience of test analytics.
• Experience with agile methodologies, especially agile Scrum.
• Knowledge of the Software Development Lifecycle.
• Experience with Story Mapping.
• Experience conforming product definition to regulatory compliance requirements.

If you are excited about this role but your experience does not align perfectly with everything outlined, or you don't meet every requirement, we encourage you to apply anyway. You might just be the candidate we are looking for!

Diversity, Equity & Inclusion

At Munich Re, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed. All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact.

At Munich Re Specialty - Global Markets our approach to ESG is underpinned by our desire to seize business opportunities and to nurture a stimulating and inclusive work environment. Our ESG strategy aims to deliver holistic impacts across environmental, social and governance topics including supporting a number of local initiatives within our community and offering volunteering opportunities for colleagues. Learn more about sustainability at Munich Re - choose your impact!