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- Tasks: Ensure top-notch customer service and maintain high data quality for our clients.
- Company: Join Great Lakes Insurance SE, a leader in innovative insurance solutions.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Be part of a dynamic team making a real impact in the insurance industry.
- Qualifications: Degree or relevant experience in insurance/reinsurance preferred.
- Other info: Embrace diversity and inclusion while growing your career with us.
The predicted salary is between 36000 - 60000 £ per year.
Company: Great Lakes Insurance SE
Location: London, United Kingdom
Together, we engage with everything we have and are, to help humankind act braver and better.
About Great Lakes Insurance SE:
As a specialty provider of primary insurance services in the UK, Great Lakes London Branch ("GLLB") is a substantial part of Great Lakes Insurance SE in Munich. Our interlocked business model is to seize opportunities closely connected to the reinsurance core business and innovation opportunities, in our role as an integral part of the Munich Re Group. Great Lakes Insurance SE operates from its headquarters in Munich, and via branch offices in the UK, Ireland, Switzerland, Italy, and Australia. Great Lakes Insurance UK Limited ("GLLS"), regulated by Prudential Regulation Authority and the Financial Conduct Authority, is a fully owned subsidiary of Great Lakes Insurance SE and acts as the preferred facilitator of agency insurance business in the UK in the post-Brexit world.
About the role:
Ensuring excellent customer service to Great Lakes clients and a high level of data quality when it comes to system maintenance and processing. Good understanding of all of Great Lakes Insurance and Technical Accounting processes and to build relationships between Technical Accounting and their clients (External and Internal). Understanding our delegated authority model here at Great Lakes and providing clients with key support. Focus on the operational task within the RIA UK team. Produce high-quality data and provide a high-quality service to Internal and External clients, with appropriate escalation where necessary.
Key Responsibilities:
- Handle large datasets and perform Quality Assurance checks for processing of BDX to a high standard.
- Resolve all queries received from our Delegated Authority clients.
- Provide support for all internal business units when required.
- Review and maintain all Technical items on the relevant company ledgers.
- Contribute to automation ideas for our team to perform to a high level.
- Adhere to Global processes to achieve effective and efficient ways of working.
- Support the Quarter End process where necessary.
- Provide technical support to our delegated authority business managers on all accounting topics.
Key Skills & Experience:
- Good contractual knowledge of Insurance or Re-insurance business.
- Delegated authority knowledge preferred but not essential.
Qualifications and Educational Requirements:
- Educated to a degree standard or relevant Insurance/Reinsurance experience.
Thought Leaders:
You will demonstrate inclusive behaviour and encourage your colleagues to play an active role in creating an inclusive culture as well. You will treat your colleagues and sales and business partners fairly and with respect.
Regulatory & Conduct Requirements:
- Satisfying all regulatory reporting requirements in collaboration with the reporting function.
- Ensuring compliance with Munich Re's Code of Conduct and the FCA Conduct Rules.
At Munich Re, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed.
If you are excited about this role but your experience does not align perfectly with everything outlined, or you don't meet every requirement, we encourage you to apply anyway. You might just be the candidate we are looking for!
All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact.
Client Accounts Technician employer: Munich Re
Contact Detail:
Munich Re Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Accounts Technician
✨Tip Number 1
Network like a pro! Reach out to current employees at Great Lakes Insurance SE on LinkedIn. Ask them about their experiences and any tips they might have for landing the Client Accounts Technician role. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by understanding the company’s values and how they align with your own. Great Lakes is all about collaboration and resourcefulness, so think of examples from your past that showcase these traits. Be ready to share!
✨Tip Number 3
Practice your communication skills! Since the role involves effective communication with clients and internal teams, consider doing mock interviews with friends or family. Get comfortable explaining your ideas clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Great Lakes team. Go for it!
We think you need these skills to ace Client Accounts Technician
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills and experiences align with the Client Accounts Technician role. We want to see how you can contribute to our mission of helping humankind act braver and better!
Showcase Your Customer Service Skills: Since this role is all about providing excellent customer service, share specific examples of how you've gone above and beyond for clients in the past. We love seeing candidates who understand the importance of building strong relationships!
Highlight Your Data Handling Experience: As you'll be dealing with large datasets, it's crucial to mention any relevant experience you have with data quality checks or processing. We appreciate candidates who can demonstrate their resourcefulness and attention to detail.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you're keen on joining our team at Great Lakes Insurance!
How to prepare for a job interview at Munich Re
✨Know Your Stuff
Make sure you brush up on your knowledge of insurance and reinsurance, especially around delegated authority. Familiarise yourself with Great Lakes Insurance's processes and how they relate to client accounts. This will show that you're not just interested in the role but also understand the industry.
✨Showcase Your Customer Service Skills
Since the role focuses heavily on providing excellent customer service, prepare examples from your past experiences where you've gone above and beyond for clients. Highlight your ability to resolve queries effectively and maintain high data quality.
✨Be Ready to Collaborate
Great Lakes values teamwork, so be prepared to discuss how you've worked with others in previous roles. Think of specific instances where you contributed to a team goal or helped a colleague solve a problem. This will demonstrate your collaborative spirit.
✨Communicate Clearly
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. During the interview, make sure to listen actively and respond thoughtfully to questions, showing that you can engage with stakeholders effectively.
