At a Glance
- Tasks: Manage delegated claims and ensure quality service in a dynamic environment.
- Company: Join Munich Re, a leader in specialty insurance with a supportive culture.
- Benefits: Enjoy 25 days leave, private medical insurance, and hybrid working options.
- Other info: Diversity and inclusion are at our core, fostering innovation and growth.
- Why this job: Make an impact in the insurance industry while developing your skills.
- Qualifications: Knowledge of bordereaux processing and a willingness to learn.
The predicted salary is between 37800 - 46200 £ per year.
Location: London, United Kingdom
Employment Type: Permanent
Application Deadline: 2026-08-14
Job Type: Full time
Salary: Competitive
About us
At Munich Re Specialty - Global Markets (MRS-GM), it is our ambition to become the leading Primary Specialty Insurance provider, underpinned by an effective and adaptable strategy, superior products and industry leaders working in a supportive environment to achieve this. At the heart of our success is a strong culture where people are encouraged to be present, bold and curious, allowing them to achieve their individual goals.
Role Overview
We are currently looking for a Claims Bordereaux Analyst to work with us on a full-time basis in London, reporting into the Claims Delegated Authority Manager. You will take a proactive approach to the management of delegated claims and look to uphold a quality claims service while taking account of applicable regulatory requirements.
Responsibilities:
- Monitoring, pursuing, reviewing & loading claims bordereaux
- Reporting on claims bordereaux data/metrics
- Reviewing data quality and driving improvement
- Liaison with outsourced bordereaux function
- Identifying, reporting and resolving any Delegated Authority breaches
- Assisting Claims Delegated Authority Manager with Claims Delegated Authorities function
- Assisting with Conduct Risk related activities
- Helping drive forward good Conduct for the business to deliver the best outcomes for customers/policyholders
- Understanding all appropriate lines of escalation and the responsibilities of the Product Conduct Risk Strategy Group (PCRSG), Underwriting & Risk Committee (URC), ExCo and Board for Conduct Risk
Knowledge and Skills:
- Good knowledge of bordereaux processing tools
- Good knowledge of Lloyd's Standard Claims Reporting bordereaux (version 5.2)
- Knowledge of market strategies
- All firm-specific procedures that relate to own role
- Demonstrate growing understanding of the roles of colleagues and their relationships to the structure and business plans of the firm
- Willingness to continue to develop knowledge of policies, underwriting and related issues through formal and informal learning, both internally and externally to the firm
- Be aware of the potential risks facing the business within own job role and the controls that are in place to mitigate them; report all significant changes in these risks, or the effectiveness of controls, to your line manager in a timely manner
Diversity, Equity & Inclusion
At Munich Re, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed. All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process.
Learning and Innovation
Today, striving for sustainable societies and business tomorrow. At Munich Re Specialty - Global Markets, our approach to ESG is underpinned by our desire to seize business opportunities and to nurture a stimulating and inclusive work environment. Our ESG strategy aims to deliver holistic impacts across environmental, social, and governance topics including supporting a number of local initiatives within our community and offering volunteering opportunities for colleagues.
Benefits:
- 25 days Annual Leave + Bank Holidays
- 10% Non-contributory Pension
- Eligibility for an Annual Bonus
- Private Medical + Dental Insurance
- Critical illness insurance + Life Assurance + Permanent Health Insurance
- Wellbeing and Development Scheme + EAP + Health Assessments (subject to scheme eligibility)
- Electric Vehicle Salary Sacrifice Scheme
- Study & continuing Professional Development Support
- Hybrid Working + IT Home Set-up Support
Claims Bordereaux Analyst in City of Westminster employer: Munich Re
As a leading insurance provider in Greater London, we pride ourselves on fostering a dynamic work culture that values collaboration and innovation. Our employees benefit from comprehensive professional development opportunities, competitive remuneration, and a supportive environment that encourages growth and transformation. Join us to be part of a team that is dedicated to making a meaningful impact in the insurance industry while enjoying the vibrant lifestyle that Greater London has to offer.
