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- Tasks: Support clients overnight, ensuring safety and managing emergencies in a 24-hour accommodation setting.
- Company: Join St Mungo's, a leading charity dedicated to ending homelessness and rebuilding lives for over 55 years.
- Benefits: Enjoy a supportive work environment, opportunities for personal growth, and the chance to make a real difference.
- Why this job: Be part of a mission-driven team that empowers vulnerable individuals and promotes positive change in the community.
- Qualifications: Understanding of complex needs, strong communication skills, and the ability to build effective relationships are essential.
- Other info: DBS check required; apply by 10am on 3 July 2025.
The predicted salary is between 24000 - 36000 £ per year.
Do you have a genuine interest in preventing homelessness and supporting people to rebuild their lives?
We are currently looking for a highly motivated and committed Waking Night Support Worker to join the team in Bournemouth to support clients with complex needs in one of our 24-hour supported accommodation setting.
The service provides accommodation and support to individuals with complex needs in a recovery focused way. The team works collaboratively with clients in a safe and supportive environment in developing goals, plans and strategies to better manage their mental health, substance misuse and any associated risks.
In this role you will provide overnight waking cover for the service. You will be responsible for providing first contact and safeguarding our clients at night including dealing with emergencies. Other duties include carrying out regular health and safety checks, monitoring the CCTV system and various administration tasks. There is also an element of the role which will be ensuring the environment is kept to a high standard.
About you
To succeed, you will have an understanding of the needs and support requirements of people with complex needs. You’ll also have the ability to establish an effective working relationship with these clients, be client centred and possess an understanding of the issues that affect vulnerable clients. A good level of numeracy and literacy skills and the ability to use your own initiative are also required.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
When you\’re ready to apply click the ‘Apply Now’ Button to start your online application form.
Closing date: 10am on 3 July 2025
Interview and assessments on: TBC
About Us
Our purpose is to end homelessness and rebuild lives. It drives everything that we do. For the past 55 years, we have been on the ground every day and every night, supporting people to recover from homelessness and advocating for change. We support around 28,000 people each year and our work means that more than 2,700 people have somewhere safe to stay each night.
What We Offer
A DBS disclosure check is a requirement for this post and will be undertaken for the successful candidate.
Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.
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Waking Night Support Worker employer: Mungos
Contact Detail:
Mungos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waking Night Support Worker
✨Tip Number 1
Familiarise yourself with the specific challenges faced by individuals with complex needs. Understanding their experiences will help you connect better during interviews and demonstrate your genuine interest in supporting them.
✨Tip Number 2
Highlight any relevant experience you have in similar roles or environments. Whether it's volunteering, previous jobs, or personal experiences, showcasing your background can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss how you would handle emergencies and ensure client safety during the night shifts. Having clear examples ready can show your ability to think on your feet and prioritise client welfare.
✨Tip Number 4
Research our organisation's mission and values thoroughly. Being able to articulate how your personal values align with ours can make a strong impression and demonstrate your commitment to our cause.
We think you need these skills to ace Waking Night Support Worker
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Waking Night Support Worker. Familiarise yourself with the job description and think about how your skills and experiences align with the requirements.
Tailor Your CV: Customise your CV to highlight relevant experience in supporting individuals with complex needs. Emphasise any previous roles where you've demonstrated client-centred care, crisis management, or teamwork.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for preventing homelessness and supporting vulnerable clients. Use specific examples from your past experiences to illustrate your commitment and understanding of the issues faced by these individuals.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at Mungos
✨Understand the Role
Make sure you have a clear understanding of what a Waking Night Support Worker does. Familiarise yourself with the responsibilities, such as providing overnight support and ensuring client safety. This will help you answer questions confidently.
✨Show Your Empathy
Demonstrate your genuine interest in supporting vulnerable clients. Share personal experiences or insights that highlight your ability to connect with individuals facing complex needs. This will show the interviewers that you are client-centred.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle emergencies. Think of examples from past experiences where you successfully managed challenging situations, especially in a support role.
✨Highlight Your Initiative
Discuss instances where you took the initiative in previous roles, particularly in maintaining a safe environment or improving client care. This will demonstrate your proactive approach, which is crucial for this position.
