At a Glance
- Tasks: Lead and support Oracle EBS applications, ensuring smooth operations and integration across systems.
- Company: Join Mundipharma, a global healthcare leader dedicated to innovative patient treatments.
- Benefits: Enjoy a flexible benefits package and opportunities for personal and professional growth.
- Other info: Be part of a collaborative environment that values diversity and inclusion.
- Why this job: Make a real impact in healthcare while working with cutting-edge technology and diverse teams.
- Qualifications: Experience with Oracle EBS and strong problem-solving skills are essential.
Location: Cambridge OR London, Hybrid
Department: IT
Job type: Full Time
Join us and make a difference when it matters most! At Mundipharma, we are proud of the work we do to bring innovative treatments to patients. We challenge ourselves constantly to deliver more for patients, healthcare professionals, our partners, and our employees.
The role is responsible for leading and delivering end-to-end application management and production support for Oracle E-Business Suite (12.1 and 12.2), with primary ownership of Supply Chain modules and cross-functional Finance integration. In addition to Oracle, you’ll have the opportunity to gain exposure and work with SAP and other cloud-based platforms. The role combines leadership and hands-on expertise to ensure stable system operations, rapid incident resolution, environment management, and continuous improvement of ERP processes. Acting as the primary escalation point, the role oversees SLA adherence, manages complex technical and functional issues, supports upgrades and patching activities, and ensures seamless integration across Supply Chain, Manufacturing, Finance, and external systems.
Role and Responsibilities
- AMS Team Leadership: Lead, mentor, and manage the Oracle ERP Application Management Support (AMS) team, overseeing workload allocation, SLAs, and performance.
- Hands-On SCM Module Support: Provide expert functional and technical support for core Oracle EBS Supply Chain 12.1 and 12.2 modules (Purchasing/P2P, Order Management/O2C, Inventory, BOM/WIP, OPM, Shipping/Receiving, and WMS).
- Cross-System Integration: Oversee end-to-end supply chain flows and maintain smooth integration between Oracle EBS and downstream platforms (Anaplan, SAP, ASCP).
- Escalation & Root Cause Analysis: Act as the primary escalation point for critical ERP issues, conducting deep root cause analysis (RCA) to deliver permanent fixes and prevent recurrence.
- Finance & Accounting Alignment: Utilize working knowledge of Oracle Financials (GL, AP, AR, Costing, SLA) to resolve the accounting impacts of supply chain transactions and support period-end close activities.
- Vendor & Oracle SR Management: Direct Oracle Support (SR) interactions, managing diagnostics, bug fixes, patches, and solution deployments.
- Environment & Patch Management: Coordinate EBS 12.1 and 12.2 environment maintenance, including online patching (ADOP) cycles, upgrades, and system stability alongside infrastructure and DBA teams.
- Business & IT Bridge: Partner with Supply Chain, Manufacturing, Logistics, and Finance stakeholders to translate business needs into prioritized IT activities.
- Requirements, Testing & Deployment: Gather and document functional requirements while managing UAT, regression testing, SOP documentation, and change control.
- Compliance & Governance: Ensure all ERP activities adhere to audit requirements, internal compliance standards, and formal change management procedures.
- Continuous Improvement: Drive process standardization, optimization, and continuous improvement across enterprise business systems.
- AI Initiative Integration: Proactively identify and embed AI-driven solutions into supply chain, manufacturing, and enterprise workflows to generate business value.
What you’ll bring
- Bachelor’s degree in Computer Sciences, IT (or equivalent professional experience) with deep hands-on expertise in Oracle E-Business Suite 12.1 and 12.2 environments.
- Supply Chain Mastery: Comprehensive functional knowledge of Oracle EBS Supply Chain modules, with an end-to-end understanding of P2P and O2C business processes.
- Upgrades & Environment Management: Practical experience supporting EBS 12.1 to 12.2 migrations, online patching (ADOP), and upgrade-related activities.
- Skilled in writing and reviewing SQL code for top-down problem resolution, with strong working knowledge of Oracle workflows, concurrent processing, diagnostics, and Azure.
- Production Support & Ownership: Proven ability to independently troubleshoot complex SCM production issues, backed by a strong ownership mindset to drive technical fixes and enhancements to closure.
- Stakeholder & Business Partnering: Superior stakeholder management and communication skills, with a collaborative approach to building cross-functional partnerships.
- Highly detail-oriented, resilient, and adaptable, with a rigorous approach to delivering high-quality results within tight deadlines.
- Financial & Advanced Module Knowledge: Working knowledge of Oracle Financials (GL, AP, AR, Costing, SLA), ASCP, or supply chain-related intercompany accounting would be advantageous.
- Oracle EBS SCM/Technical certifications and familiarity with ITIL or service management processes is preferable.
- Global Delivery & Innovation: Experience with global ERP rollouts, hypercare support, 24x7 managed services models, or embedding AI tools into ERP workflows is preferred.
What we offer in return
- Flexible benefits package
- Opportunities for learning & development through our varied programme
- Collaborative, inclusive work environment
Diversity and inclusion
Building an inclusive environment where people can thrive, grow and achieve their full potential is a priority. We believe this isn’t just the right thing, but also the smart thing to do. We are on a journey and will seek to move forward together through education and awareness to build a culture that welcomes and celebrates diversity and uniqueness. We will create a workplace environment where everyone can, every day, bring their authentic selves and is treated with dignity and respect.
About Mundipharma
Mundipharma is a global healthcare company focussing on customers across Africa, Asia Pacific, Canada, Europe, Latin America, and the Middle East. Mundipharma is dedicated to bringing innovative treatments to patients in the areas of pain management, infectious disease as well as other severe and debilitating disease areas. Their guiding principles, centered around Integrity and Patient-Centricity, are at the heart of everything they do.
Join our talent pool if you’re not sure this role is right for you but you’re keen to hear about future opportunities at Mundipharma, join our talent community and be the first to hear about new roles.
Senior Business Systems Analyst (Oracle EBS) in Cambridge employer: Mundipharma
Mundipharma is an exceptional employer, offering a dynamic and flexible hybrid work environment in the vibrant city of Cambridge, UK. With a strong focus on professional development, employees are encouraged to grow their skills while engaging with leading experts in the field of opioid agonist treatment therapy. The collaborative work culture fosters innovation and allows for meaningful contributions to global medical strategies.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Business Systems Analyst (Oracle EBS) in Cambridge
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Mundipharma values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Mundipharma might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Mundipharma!
✨Direct Apply to Mundipharma
Let's not forget to apply directly through the Mundipharma website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Senior Business Systems Analyst (Oracle EBS) in Cambridge
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Mundipharma.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Mundipharma. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Mundipharma
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
