Munchkin is seeking a Senior Customer Service Representative to support the EMEA customer service function, ensuring timely, professional help and resolution of complex inquiries. You will work across email, social media, and mail, upholding service standards.
You will collaborate with Marketing and E-commerce, monitor reviews, process replacements and returns, and manage orders in Salesforce, Shopify, Oracle, and Feefo.
Senior Customer Experience & EMEA Ops Equity Eligible in Harrogate employer: Munchkin
Munchkin is an exceptional employer that fosters a collaborative and innovative work culture, perfect for those looking to make a meaningful impact in the EMEA market. With a focus on employee growth, we offer ample opportunities for professional development and the chance to work alongside passionate teams dedicated to transforming insights into successful strategies. Located in the vibrant UK, our team enjoys a dynamic environment that encourages creativity and collaboration, making it an ideal place for ambitious individuals to thrive.
