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- Tasks: Engage with users and manage community interactions in a vibrant online platform.
- Company: Leading parenting community platform focused on support and connection.
- Benefits: Flexible freelance hours, work from home, and a supportive team environment.
- Why this job: Make a difference in the parenting community while working on your own schedule.
- Qualifications: Strong writing skills and a knack for customer service.
- Other info: Ideal for evening and weekend warriors looking to connect with others.
The predicted salary is between 24000 - 36000 £ per year.
A leading parenting community platform is seeking a Freelance Community Manager to join their team. The successful candidate will be responsible for overseeing user reports and engaging with forum users in a fast-paced environment.
Strong written communication skills and customer service instincts are essential, alongside the ability to handle sensitive situations effectively. The role is primarily freelance, requiring work during weekends and evenings, performed from home.
Remote Freelance Community Manager — Evenings & Weekends employer: Mumsnet
Contact Detail:
Mumsnet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Freelance Community Manager — Evenings & Weekends
✨Tip Number 1
Get to know the community platform inside out! Spend some time engaging with users and understanding their needs. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Show off your communication skills! When you get the chance to chat with potential employers, be clear and concise. Use examples from your past experiences to demonstrate how you've handled sensitive situations effectively.
✨Tip Number 3
Network like a pro! Connect with other community managers on platforms like LinkedIn. They can provide insights and might even refer you to opportunities. Plus, it’s a great way to learn about the latest trends in community management.
✨Tip Number 4
Don’t forget to apply through our website! We make it super easy for you to submit your application and showcase your skills. Plus, it shows that you’re serious about joining our team!
We think you need these skills to ace Remote Freelance Community Manager — Evenings & Weekends
Some tips for your application 🫡
Show Off Your Writing Skills: Since strong written communication is key for this role, make sure your application showcases your writing prowess. Use clear, concise language and a friendly tone to reflect how you'd engage with our community.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to highlight your relevant experience in community management and customer service. We want to see how you can bring value to our parenting platform.
Highlight Your Flexibility: This role requires working evenings and weekends, so be sure to mention your availability in your application. Let us know how you can fit into our fast-paced environment and manage sensitive situations effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Mumsnet
✨Know the Community Inside Out
Before your interview, spend some time exploring the parenting community platform. Familiarise yourself with the forums, user interactions, and common issues that arise. This will not only show your genuine interest but also help you discuss how you can enhance user engagement.
✨Showcase Your Communication Skills
Since strong written communication is key for this role, prepare examples of how you've effectively communicated in previous positions. Consider sharing specific instances where your writing helped resolve a conflict or improved user experience.
✨Prepare for Sensitive Situations
Think about past experiences where you had to handle sensitive situations. Be ready to discuss your approach and the outcomes. This will demonstrate your ability to manage delicate matters with care and professionalism, which is crucial for a Community Manager.
✨Highlight Your Flexibility
As this role requires working evenings and weekends, be prepared to discuss your availability and how you manage your time. Share any relevant experiences that showcase your ability to work independently and adapt to a flexible schedule.
