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For Companies At a Glance
- Tasks: Engage with users and manage community interactions in a vibrant online space.
- Company: Leading parenting community platform focused on connection and support.
- Benefits: Flexible freelance hours, work from home, and the chance to make a difference.
- Why this job: Join a passionate team and help create a supportive environment for parents.
- Qualifications: Strong writing skills and a knack for customer service are a must.
- Other info: Perfect for evening and weekend warriors looking to balance work and life.
The predicted salary is between 24000 - 36000 £ per year.
A leading parenting community platform is seeking a Freelance Community Manager to join their team. The successful candidate will be responsible for overseeing user reports and engaging with forum users in a fast-paced environment.
Strong written communication skills and customer service instincts are essential, alongside the ability to handle sensitive situations effectively. The role is primarily freelance, requiring work during weekends and evenings, performed from home.
Remote Freelance Community Manager — Evenings & Weekends in London employer: Mumsnet
Contact Detail:
Mumsnet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Freelance Community Manager — Evenings & Weekends in London
✨Tip Number 1
Get to know the community platform inside out! Spend some time engaging with users and understanding their needs. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Show off your communication skills! When you're chatting with potential employers, be clear and concise. Use examples from your past experiences to demonstrate how you've handled sensitive situations or resolved user issues.
✨Tip Number 3
Network like a pro! Connect with other community managers on social media or forums. They can provide insights and might even refer you to job openings. Plus, it’s a great way to learn about best practices in community management.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application. Plus, it shows that you're serious about joining our team. Don’t forget to tailor your application to highlight your evening and weekend availability!
We think you need these skills to ace Remote Freelance Community Manager — Evenings & Weekends in London
Some tips for your application 🫡
Show Off Your Writing Skills: Since strong written communication is key for this role, make sure your application showcases your writing prowess. Use clear, concise language and a friendly tone to reflect how you'd engage with our community.
Highlight Relevant Experience: We want to see your experience in community management or customer service. Share specific examples of how you've handled user interactions or resolved issues, especially in sensitive situations. This will help us see you in action!
Be Yourself: Let your personality shine through in your application! We’re looking for someone who can connect with our users, so don’t be afraid to show us your unique voice and approach to community engagement.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your application and get you into our hiring process smoothly!
How to prepare for a job interview at Mumsnet
✨Show Off Your Communication Skills
Since strong written communication is key for this role, make sure to demonstrate your writing abilities during the interview. Prepare to discuss how you've effectively communicated in past roles, especially in handling sensitive situations.
✨Know the Community Inside Out
Familiarise yourself with the parenting community platform before the interview. Understand its values, user demographics, and common issues faced by users. This will help you engage more meaningfully and show that you're genuinely interested in the role.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific user reports or sensitive situations. Think of examples from your past experiences where you successfully resolved conflicts or provided excellent customer service. This will showcase your instincts and problem-solving skills.
✨Highlight Your Flexibility
Since the role requires working evenings and weekends, be ready to discuss your availability and how you manage your time. Share any previous freelance experiences that demonstrate your ability to work independently and adapt to a flexible schedule.
