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- Tasks: Engage with users on parenting forums and manage community interactions.
- Company: Leading parenting forum with a supportive online community.
- Benefits: Flexible freelance hours, work from home, and the chance to connect with parents.
- Why this job: Make a difference in a vibrant community while working on your own schedule.
- Qualifications: Excellent communication skills and a passion for online community engagement.
- Other info: Ideal for those looking to balance work with studies or other commitments.
The predicted salary is between 15600 - 24000 £ per year.
A leading parenting forum is looking for a Freelance Community Manager to engage with users on their Talk boards, applying guidelines and handling reports. The ideal candidate will possess excellent communication skills, strong customer service instincts, and the ability to navigate online communities with empathy. This role is primarily for weekends and evenings and is offered on a freelance basis from home. Familiarity with the forum's ethos is a plus.
Freelance Community Manager — Weekend/Evening Engagement in London employer: Mumsnet
Contact Detail:
Mumsnet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freelance Community Manager — Weekend/Evening Engagement in London
✨Tip Number 1
Get to know the forum inside out! Spend some time engaging with the community, understanding their needs and the vibe of the discussions. This will help you tailor your approach when you apply.
✨Tip Number 2
Show off your communication skills! When you get the chance to chat with potential employers, be clear, friendly, and professional. Remember, they want to see how you interact with others.
✨Tip Number 3
Don’t shy away from showcasing your customer service instincts. Share examples of how you've handled tricky situations in online communities before. It’ll show you’ve got the empathy they’re looking for!
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and connect with us directly. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Freelance Community Manager — Weekend/Evening Engagement in London
Some tips for your application 🫡
Show Your Passion for Community Engagement: When applying, let us know why you're excited about engaging with our parenting forum. Share any relevant experiences that highlight your communication skills and customer service instincts. We love to see genuine enthusiasm!
Tailor Your Application: Make sure to customise your application to reflect the job description. Highlight your familiarity with online communities and how you can navigate them with empathy. This will show us that you understand what we're looking for.
Be Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to see your key skills and experiences at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised!
How to prepare for a job interview at Mumsnet
✨Know the Forum Inside Out
Before your interview, take some time to explore the parenting forum thoroughly. Familiarise yourself with its ethos, popular topics, and community guidelines. This will not only show your genuine interest but also help you answer questions more effectively.
✨Showcase Your Communication Skills
As a Community Manager, communication is key. Prepare examples of how you've successfully engaged with online communities in the past. Think about specific situations where you resolved conflicts or provided excellent customer service, and be ready to share these stories.
✨Demonstrate Empathy and Understanding
In your interview, highlight your ability to navigate sensitive topics with empathy. Share experiences where you've had to handle difficult conversations or support users in distress. This will illustrate that you can connect with the community on a personal level.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Prepare for questions like how you would handle a user complaint or manage a heated discussion. Practising your responses will help you feel more confident and articulate during the interview.
