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- Tasks: Lead the launch of a new flexible workspace concept in London.
- Company: Well-funded private developer with a focus on innovative workspace solutions.
- Benefits: Competitive salary, exceptional performance bonus, and comprehensive benefits package.
- Other info: Opportunity for significant career growth in a dynamic, multi-site environment.
- Why this job: Take full ownership of a pioneering workspace brand and shape its success from day one.
- Qualifications: Experience in flexible workspaces, strong leadership, and commercial acumen required.
The predicted salary is between 100000 - 100000 £ per year.
A well-funded private developer is launching a flexible workspace concept in London and is now seeking a leader, operator and commercial pro to build the business from day one. This is a leadership role offering full autonomy across business strategy, operations and commercial performance. You will take ownership of P&L, occupancy, revenue strategy, team leadership and member experience, working closely with business owners and a central support team.
The role
- Business Strategy
- Work closely with business owners to create and implement a strategy to launch a new workspace concept and brand.
- Operations & Site Management
- Oversee day-to-day operations across multiple sites.
- Ensure buildings are maintained to a high standard across facilities, maintenance, cleaning, and presentation.
- Manage contractors, suppliers and service partners.
- Ensure full compliance across health & safety, fire, licensing and statutory requirements.
- Conduct regular site inspections and report on performance and condition.
- Member Experience
- Act as the primary point of contact for members across the portfolio.
- Oversee enquiries, applications, complaints and ongoing relationships.
- Manage billing, licence fees, deposits and occupancy records.
- Ensure a seamless member experience across on-site and remote support.
- Commercial Leadership
- Drive occupancy, revenue and ancillary income across all sites.
- Lead leasing activity including marketing, viewings and deal negotiation.
- Set pricing strategy and manage renewals.
- Work alongside the Sales Director to maximise commercial performance.
- Identify and deliver new revenue opportunities.
- Financial Ownership
- Full P&L responsibility across the group.
- Produce and manage annual budgets and business plans.
- Deliver quarterly reporting and financial performance updates.
- Control costs across utilities, service charges and supplier contracts.
- Team Leadership
- Build, lead and develop a team across operations, front-of-house and facilities.
- Recruit, onboard and performance manage all on-site staff.
- Create a high-performance, accountable team culture.
- Compliance & Administration
- Maintain accurate records across occupancy agreements and property documentation.
- Ensure compliance with all relevant legislation and certifications.
- Support insurance processes and risk management.
About you
You are an experienced leader who has built and overseen a first-class flexible workspace, serviced office, or similar multi-site business. Blended experience that includes premium hospitality is preferred. You are commercially sharp, operationally strong, and equally comfortable working with business owners, central support and front-line teams.
Essential experience & skills
- Experience in a premium flexible workspace, serviced office, or similar multi-site business.
- Blended experience that includes premium hospitality preferred.
- New opening and mobilisation experience preferred.
- Proven and demonstrable P&L ownership.
- Strong commercial track record with evidence of revenue growth and deal-making.
- Experienced and natural people leader with the ability to build and retain high-performing teams.
- Solid understanding of facilities management and property operations.
- Confident working directly with owners/developers and other key stakeholders.
- Mobile across sites as required.
Personal style
- Hands-on and highly visible.
- Exceptional presentation and communication skills.
- Commercially driven with strong operational discipline.
- Low ego, high ownership mindset.
- Able to move seamlessly between strategic and day-to-day priorities.
What’s on offer
- Circa £100,000 annual salary.
- Exceptional performance related bonus.
- Benefits package (discussed at shortlist stage).
If you have the essential experience & skills outlined above, please apply via LinkedIn today. Closing date for applications: Friday 24th April 2026. Unfortunately, owing to high volumes of interest, applications and CVs cannot be accepted through individual LinkedIn messages or email. Every application will be reviewed and all candidates should expect to receive a response no later than one week post-closing date.
Head of Workspace in London employer: mum
Contact Detail:
mum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Workspace in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the flexible workspace industry. Attend events, join relevant groups, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your expertise! When you get the chance to chat with someone from the company, make sure to highlight your experience in P&L ownership and team leadership. Share specific examples of how you've driven revenue growth and improved member experiences in previous roles.
✨Tip Number 3
Prepare for interviews by researching the company’s new workspace concept. Understand their vision and be ready to discuss how your skills align with their goals. Tailor your answers to show that you’re not just a fit for the role, but also passionate about what they’re building.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about the opportunity. Make sure to follow up after applying to express your enthusiasm and keep your name fresh in their minds.
We think you need these skills to ace Head of Workspace in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Head of Workspace role. Highlight your experience in flexible workspaces and any relevant leadership roles you've held. We want to see how your skills align with our vision!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and specific examples to demonstrate your P&L ownership and revenue growth. This will help us see the impact you've made in previous roles.
Be Authentic: Let your personality shine through in your application. We value a low ego, high ownership mindset, so don’t be afraid to show us who you are and what drives you. Authenticity goes a long way!
Apply Through Our Website: Remember to apply via our website rather than LinkedIn messages or emails. This helps us keep everything organised and ensures your application gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at mum
✨Know Your Business Strategy
Before the interview, dive deep into the company's vision for the new workspace concept. Understand their goals and how you can contribute to building the business from day one. Be ready to discuss your ideas on launching and implementing a successful strategy.
✨Showcase Your Operational Expertise
Prepare examples of your past experiences in managing operations across multiple sites. Highlight your ability to maintain high standards in facilities management and compliance. This will demonstrate that you can oversee day-to-day operations effectively.
✨Demonstrate Financial Acumen
Be prepared to discuss your experience with P&L ownership and financial management. Bring specific examples of how you've driven revenue growth and managed budgets in previous roles. This will show that you have the commercial sharpness needed for this leadership position.
✨Emphasise Team Leadership Skills
Think about your approach to building and leading high-performing teams. Share stories that illustrate your ability to recruit, onboard, and develop staff while creating a positive team culture. This is crucial for a role that requires strong people leadership.