Software Engineer - Sync Learning & Impact

The Role

It’s an incredible time to join the Engineering team at Multiverse, the UK’s first edtech unicorn, as we equip the workforce to win in an AI era. You have a real opportunity to impact the lives of 1,000s of people.

Within the Sync Learning and Impact squad, we are the architects of human connection. We own the critical domains of coach-to-learner and coach-to-manager interactions. We don’t just build features; we build the engine that drives learner retention and proves the ROI of modern apprenticeship to the world’s leading companies.

The Vibe Check: A Note from Henrik (Engineering Manager)

We aren’t here to move tickets; we’re here to solve for the human at the other end of the screen. In this squad, you’ll find a high-trust, high-autonomy environment where we value ‘doing’ over ‘discussing.’ I’m looking for a technical partner who is as excited about mentoring a mid-level engineer as they are about refactoring a complex Elixir module. If you love navigating the ‘fog’ of high-ambiguity problems and turning them into scalable systems, you’ll thrive here.

The 6-Month “Bold” Challenge

We don’t believe in “settling in.” In your first 180 days, you will:

• Architect the Foundation: Navigate high-ambiguity domains in coach-to-manager interactions, defining the technical path where no roadmap currently exists.

• The Multiplier Effect: Actively mentor mid-level engineers to step into Feature Lead roles, elevating the squad’s overall delivery capacity.

• Standardise for Scale: Audit and evolve our use of Elixir, React, and TypeScript, establishing the “Multiverse Way” for high-quality, high-velocity shipping.

Your Impact (Level 3: Senior Executive)

As a Senior Engineer, your success is measured by the Mastery of your craft and the Achievement of your squad:

• Technical Strategy: You design and own the technical roadmap for your domain, making the hard trade-offs between “shipping fast” and “system health.”

• Feature Leadership: You lead large, complex initiatives from conception to deployment, ensuring they are technically robust and user‑centric.

• Full‑Stack Excellence: You produce clean, extensible code that serves as the gold standard for the team.

• Product Partnership: You are a peer to our PMs and Designers. You don’t just receive specs—you challenge them, refine them, and ensure we are building what the customer actually needs.

Operating Principles in Action

• Solve for Customer Value: You treat every line of code as a tool for learner retention. If it doesn’t help an apprentice succeed, we don’t build it.

• Drivers, Not Passengers: You own your domain. If you see a bottleneck in our deployment or a flaw in our architecture, you lead the fix. You don’t wait for permission.

• Be Decisive, Even in Ambiguity: We move at unicorn speed. You are comfortable launching “imperfect” solutions to gather data, then iterating rapidly.

• AI to Deliver Outcomes: You are an AI‑first builder. You use tools like Claude Code and GitHub Copilot to integrate AI tooling into your daily workflow to bypass repetitive tasks and accelerate delivery. You’re excited to mentor the team on high‑leverage AI patterns that increase our velocity, and you teach the squad how to leverage AI to stay ahead of the curve.

About You

• The Tech: Expert‑level depth in React and TypeScript (Elixir is a nice‑to‑have).

• Architectural Patterns: Ability to design, develop, and maintain robust, scalable systems (experience with event‑driven architecture is a plus)

• The Mentor: You get a kick out of seeing others succeed. You have a proven track record of leveling up those around you.

• Collaborative Mindset: You thrive in the office. You value the energy of a whiteboard session and the speed of an in‑person “desk‑side” solve. You have a proven ability to work effectively with cross‑functional partners (PM/UX). You communicate technical constraints clearly and advocate for user experience.

We encourage continuous learning:

• Weekly informal training and knowledge‑sharing sessions

• “10% time” to experiment with new technologies, contribute to open source, or explore creative ideas

• Hackathons to test, prototype, and innovate as a team

What We Are NOT Looking For

• Pure Specialists: We are a lean, high‑impact squad. We need full‑stack thinkers who can jump into the backend as easily as the frontend.

• Passive Implementers: If you want a 10‑page spec before you start coding, this isn’t the role for you. We need problem‑solvers, not just programmers.

• Ego‑Driven Coders: We value “The Best Idea Wins.” We leave our egos at the door and focus on the mission.

Multiverse is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and especially encourage applications from people underrepresented in the tech industry. If you meet most but not all of the above and are excited about the role, we’d still love to hear from you.

Benefits

• Time off: 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company‑wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year

• Health & Wellness: private medical insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill – all in one mental health support

• Hybrid work offering: for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month

• Work‑from‑anywhere scheme: you’ll have the opportunity to work from anywhere, up to 10 days per year

• Space to connect: Beyond the desk, we make time for weekly catch‑ups, seasonal celebrations, and have a kitchen that’s always stocked!

Our Commitment to Diversity, Equity and Inclusion

We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here.

Our Commitment to Safeguarding

Multiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy, our Prevent Policy and all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS).

For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Children’s Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable groups, therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions, cautions, reprimands, and final warnings.

Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS.