Senior Finance Operations Analyst

Requirements

• You have a strong grasp of how finance operations work end-to-end, built through experience in industry, practice, or audit.
• A background in finance or accounting is expected, though we’re open to the route you’ve taken to get there.
• You think in systems. When you encounter a process, your instinct is to understand how it fits the bigger picture and where it can be improved, not just to complete the task in front of you.
• Continuous improvement is how you work, not something you apply occasionally. You spot inefficiencies, design fixes, and follow through until they’re actually in place.
• You’re confident working with finance systems, ideally including an ERP such as NetSuite, and comfortable picking up new tools quickly.
• You’re genuinely curious about how automation and AI can change the way finance operations work.
• You understand internal controls and can apply a risk-based approach: you know the difference between governance that protects the business and governance that just creates friction.
• You communicate clearly and work well cross-functionally. You can take process and control thinking and turn it into recommendations people will actually act on.

What the job involves

• Own accounts payable and procurement end-to-end, including payment runs, supplier onboarding, account reconciliations, and correct VAT treatment on vendor invoices, with accountability for accuracy, timeliness, and financial controls across all entities.
• Identify and deliver process improvements, using automation tools (e.g. Zapier, Google Apps Script) and AI tools (e.g. Claude, ChatGPT) to cut manual effort.
• Act as system owner for Ramp (Bill Payments and Expense Management) and Omnea (Procurement Orchestration), working alongside our ERP (NetSuite) to optimise how the full finance tech stack is configured and governed.
• Contribute to M&A integration by onboarding acquired entities onto Multiverse’s finance infrastructure and standardising AP and procurement processes across international entities.
• Contribute to the design of internal controls using a risk-based approach, then lead their implementation across AP, procurement, and expense workflows, working with stakeholders to apply the right level of governance without adding friction.
• Manage multi-currency and cross-border payments in line with internal policy, and keep supplier and customer accounts reconciled.
• Analyse transactional data to surface trends, inefficiencies, and improvement opportunities, and bring findings to Finance Managers and senior stakeholders.
• Support month-end close through accurate data entry, accruals, reconciliations, and reporting inputs.
• Own the employee expense experience, reducing friction for employees to spend while building automated, AI-powered guardrails that catch issues without manual overhead. Use the underlying data to report on spending trends and help the business understand spend efficiency, including its contribution to customer acquisition costs.
• Partner with stakeholders to resolve queries, drive adoption of best practices, and see improvement initiatives through from identification to delivery.