DevOps Instructor in Newport, Wales

Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today's workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they've learned to improve productivity and measurable performance.

Join Multiverse and power our mission to equip the workforce to win in the AI era.

The Opportunity (Please only apply if you have experience in training / teaching / coaching online in DevOps):

As an instructor, you will be responsible for the delivery of our technical content across our Level 4 DevOps apprenticeship programme. You'll support our apprentices in growing their understanding of how to implement continuous integration, continuous delivery, and robust infrastructure solutions through workshops and drop-in sessions. You will help apprentices develop knowledge relating to the appropriate KSBs throughout their programme.

Specifically, you will:

• Confidently facilitate delivery sessions of our technical Learning content, ensuring the session delivers against learning objectives within the allotted time.
• Adhere to the Coach Quality framework to ensure a consistent level of quality for every session and a consistent experience for every apprentice.
• Create a vibrant, inclusive and motivating environment that drives apprentice learning, engagement and overall satisfaction.
• Moderate assignments in line with mark schemes to ensure quality and consistency while providing feedback and feed forward for apprentices to continually develop their technical and durable skills.
• Maintain an owner's mentality, whether assigned a learner or in support of other coaches, being proactive in taking action, sharing feedback, or providing support to ensure the progress and success of learners.
• Regularly liaise with coaches to align on apprentice interventions to ensure successful completion of the programme.
• Coordinate with cohort coaches and operations members to align on apprentice development and progress.
• Utilise resources & learning opportunities provided by Multiverse, stay up-to-date on knowledge, learning and product updates, to ensure you are equipped to support your apprentices.
• Build & maintain credibility with your apprentices by utilising a mixture of professional experience, program/domain/industry knowledge and client context in your interactions.
• Create a compelling narrative about Multiverse, our mission and the pillars of our offering. Help apprentices connect to it through the duration of their apprenticeship and beyond.

About You:

• You have exceptional written and on-camera communication and facilitation skills, with proven ability to engage business audiences, including leaders.
• You can skillfully adjust communication approaches to explain complex concepts to technical and non-technical stakeholders.
• You can think critically and solve problems as they arise, especially in an online classroom setting.
• You are committed to continuous professional development and staying current with industry trends.
• Experience with scripting languages (e.g., Python, Bash) for automation, or implementing monitoring and logging solutions.
• You have industry experience applying DevOps principles to create efficient, scalable, and reliable software delivery pipelines in a business context.
• You are a seasoned professional with a minimum of 2 years of relevant experience; ideally in DevOps, Site Reliability Engineering, Cloud Engineering, or Software Development roles with a strong focus on CI/CD.
• You are deeply interested in cloud platforms, automation, and infrastructure as code and regularly use these tools to improve productivity and operational efficiency.

Desirable:

• Prior experience delivering formal training or coaching, particularly on DevOps, cloud infrastructure, or automation topics.
• Experience in curriculum development or instructional design for technical subjects.
• A postgraduate qualification (e.g., Master's degree) in a related field (Computer Science, DevOps, Cloud Computing).
• You align closely with our values and can share examples of how you have demonstrated them.

Benefits:

• Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year.
• Health & Wellness - private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support.
• Hybrid work offering - with monthly visits to the London office.
• Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year.
• Team fun - weekly socials, company wide events and office snacks!

Our commitment to Diversity, Equity and Inclusion:

We're an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change.

Right to Work:

Do you have the right to work in the UK? Unfortunately, at this time we cannot offer sponsorship for this role and we cannot consider overseas applications.

Our Commitment to Safeguarding:

Multiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy, our Prevent Policy and all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS). For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Children's Barred List check.