Technical Instructional Designer (AI Programmes) in London

Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance.

In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe’s first EdTech double unicorn. But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era.

The Opportunity: AI can draft a lesson in seconds. It can't tell you whether that lesson will actually land with a nervous career-switcher three weeks into a Data or AI apprenticeship — or whether the concept it just explained is subtly, but fundamentally, flawed. That's where you come in. You'll be the human judgement layer sitting on top of our AI-assisted content pipeline — part subject-matter expert, part instructional designer. You'll decide what AI got right, fix what it didn't, and build the parts no AI can: the high-touch, high-stakes, deeply human moments in a learner's journey that make the difference between content that's technically correct and content that actually changes someone's career.

What you'll actually do:

• Design outcomes, not just content. Apply end-to-end backward design to build Data and AI programmes where success is measured by what learners can do on the job — not just what they can pass a test on.
• Chase real-world impact, relentlessly. When a piece of learning isn't landing — when a Data Analyst cohort isn't showing the outcomes it should — you won't wait to be told. You'll spot it, own it, and scope the revisions that bring it up to the standard it needs to hit.
• Build what AI can't. Design the custom, high-touch programmes and creative assets — branching narratives, bespoke multimedia, high-stakes onboarding moments — that need real human empathy, creativity, and nuance.
• Put AI to work, deliberately. Use AI tools and prompt engineering to accelerate your own content development and uncover learning design approaches nobody's tried yet.
• Advise up, not just build. Work directly with Programme Designers and senior stakeholders on the quality and pedagogical effectiveness of AI and human output.
• Prototype for the long game. Lead new learning formats and modalities that don't exist yet.

What you'll bring:

• Real command of end-to-end ADDIE and backward design — you've built measurable, job-aligned outcomes and the assessments that prove learners hit them.
• A habit of treating "good enough" as a starting point, not a finish line — you notice when learning isn't driving real outcomes, and you take the initiative to fix it.
• Genuine fluency with AI-powered tools and prompt engineering.
• The ability to take a genuinely complex AI, Data Science, or Analytics concept and design a learning experience around it that actually works.
• The confidence and track record to influence peers and senior stakeholders toward a specific, measurable curriculum improvement.
• Resilience when things don't go to plan.

What gets you in the door:

• Hands-on experience producing technical content for Data Science or generative/agentic AI.
• 2+ years designing instructional content in a commercial environment or for commercial clients.

Plus one of:

• A Data Science degree (or close cousin of one).
• Completion of a technical apprenticeship in Data or AI.
• 2+ years working as a practitioner in Data or AI.

If you're a strong technical practitioner who's never formally studied instructional design, or a seasoned learning designer who's spent the last year deep in AI tools — either path can get you here. We're looking for the judgment, not a checklist.

Benefits:

• Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year.
• Health & Wellness - private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill.
• Hybrid work offering - for most roles we collaborate in the office three days per week.
• Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year.
• Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that’s always stocked!

Our Commitment to Diversity, Equity and Inclusion: We’re an equal opportunities employer. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.

Our Commitment to Safeguarding: Multiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy.