At a Glance
- Tasks: Lead and elevate UX design across teams, driving quality and efficiency.
- Company: Join Multiverse, a pioneering EdTech unicorn transforming workforce skills.
- Benefits: Enjoy 27 days holiday, plus additional wellbeing and volunteer days.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Shape the future of tech education and empower diverse talent.
- Qualifications: Proven design leadership experience and strong UX craft.
The predicted salary is between 48000 - 72000 £ per year.
Good Maven are proud to conduct this search on behalf of our client Multiverse. Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that’s transforming today’s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance.
In June 2022, we announced a $220 million Series D funding round co-led by StepStone Group, Lightspeed Venture Partners and General Catalyst. With a post-money valuation of $1.7bn, the round makes us the UK’s first EdTech unicorn. But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era.
The Opportunity
At Multiverse, we’re building a product-led business that transforms the workplace through high-quality apprenticeships, giving people from all backgrounds access to world-class careers. Our UX team designs intuitive, inclusive, insight-driven experiences that drive real outcomes — with velocity, learning, and craft excellence at the core.
We’re seeking a strategic, hands-on Senior Product Design Manager to elevate UX quality and effectiveness across a pivotal product group: Product Fundamentals. You’ll help deliver against our “Cost to Serve” OKR, building smarter systems that reduce operational effort without compromising user experience.
What You’ll Do
- Shape UX vision and priorities across your group: Align 3–4 cross-functional squads around user-centred goals, driving quality, efficiency, and measurable impact.
- Be a hands-on leader (Player-Coach): As a Player, you’ll spend around 40% of your time actively contributing to strategic discovery, vision prototyping, and unblocking squad work. As a Coach, you’ll spend around 60% of your time developing your team — growing skillsets, managing performance, and raising the UX quality bar. You’ll lead from both the pitch and the sidelines, flexing your hands-on involvement based on team needs and maturity.
- Champion quality and growth: Embed critique culture, QA standards, and operational UX excellence across your squads.
- Drive scalable, cost-efficient systems: Design smart solutions that reduce internal effort and increase user satisfaction.
- Collaborate across disciplines: Work closely with Research, Data, Product, and Engineering partners.
- Embed Growth Design practices: Help your team prioritise experiments, optimisation, and measurable improvements.
- Evolve our design operations: Shape planning rituals and workflows that support fast, sustainable delivery.
- Hire, lead, and develop your team: Manage 2–5 product designers, building a culture of high performance and creativity.
About You
- Proven experience leading design teams and scaling quality in fast-paced environments.
- Strong UX craft and systems thinking, with a portfolio showing real-world impact.
- Skilled at balancing strategic leadership and hands-on contribution.
- Collaborative by nature — building strong partnerships across Product, Engineering, and Data.
- Comfortable embedding Growth Design principles and experimentation mindsets.
- A strong coach who grows designers’ craft, confidence, and impact.
- Fluent in Figma and fast at using prototyping for communication and alignment.
- Embodying Multiverse values, especially "Development is at our core."
Bonus Points
- While not required, you might stand out even more if you: Show proof of curiosity through side projects — experimenting with things like vibe coding, new AI tools, or self-driven UX challenges.
- Bring multidimensional experience across complementary areas like coding, copywriting, motion design, video editing, or growth marketing.
- Can obsess over specific problems, going deep to truly understand the nuances of a user need or system challenge.
Who You’ll Be Joining
You’ll join a thoughtful, ambitious team of designers and researchers shaping Multiverse’s product evolution. Designers work as true partners with PMs and Engineers. Strong foundations exist: Product First Principles, Design QA, Critique Culture, and a Design System — with varied adoption across squads. Based on the Nielsen Norman UX Maturity Model, we’re currently at Stage 4: Structured — systematic, but variably effective. We’re evolving toward a more craft-driven, scalable UX culture, and you’ll play a key role in raising maturity and consistency.
Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8.
Senior Product Design Manager in London employer: Multiverse
Multiverse is an exceptional employer, offering a dynamic work culture that prioritises employee development and innovation in the rapidly evolving field of AI and tech. With a commitment to inclusivity and collaboration, employees benefit from extensive growth opportunities, a supportive environment, and a strong focus on quality and impact in their work. Located in the heart of the UK’s EdTech scene, Multiverse not only provides competitive benefits, including generous holiday allowances and wellbeing initiatives, but also empowers its team to shape the future of learning and workforce transformation.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Product Design Manager in London
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at Multiverse for a Senior Product Design Manager, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like Multiverse before they go live!
We think you need these skills to ace Senior Product Design Manager in London
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like Senior Product Design Manager at Multiverse, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Multiverse does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Multiverse. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Multiverse.
How to prepare for a job interview at Multiverse
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Multiverse, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. Multiverse might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Multiverse!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Multiverse is looking for.
