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For Companies At a Glance
- Tasks: Lead and elevate UX design across teams, driving quality and efficiency.
- Company: Join Multiverse, a pioneering EdTech unicorn transforming workforce skills.
- Benefits: Enjoy 27 days holiday, plus additional wellbeing and volunteer days.
- Why this job: Shape the future of tech education and empower diverse talent.
- Qualifications: Proven design leadership experience and strong UX craft.
- Other info: Collaborative environment with opportunities for personal and professional growth.
The predicted salary is between 48000 - 72000 ÂŁ per year.
Good Maven are proud to conduct this search on behalf of our client Multiverse. Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that’s transforming today’s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance.
In June 2022, we announced a $220 million Series D funding round co-led by StepStone Group, Lightspeed Venture Partners and General Catalyst. With a post-money valuation of $1.7bn, the round makes us the UK’s first EdTech unicorn. But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era.
The Opportunity
At Multiverse, we’re building a product-led business that transforms the workplace through high-quality apprenticeships, giving people from all backgrounds access to world-class careers. Our UX team designs intuitive, inclusive, insight-driven experiences that drive real outcomes — with velocity, learning, and craft excellence at the core.
We’re seeking a strategic, hands-on Senior Product Design Manager to elevate UX quality and effectiveness across a pivotal product group: Product Fundamentals. You’ll help deliver against our “Cost to Serve” OKR, building smarter systems that reduce operational effort without compromising user experience.
What You’ll Do
- Shape UX vision and priorities across your group: Align 3–4 cross-functional squads around user-centred goals, driving quality, efficiency, and measurable impact.
- Be a hands-on leader (Player-Coach): As a Player, you’ll spend around 40% of your time actively contributing to strategic discovery, vision prototyping, and unblocking squad work. As a Coach, you’ll spend around 60% of your time developing your team — growing skillsets, managing performance, and raising the UX quality bar. You’ll lead from both the pitch and the sidelines, flexing your hands-on involvement based on team needs and maturity.
- Champion quality and growth: Embed critique culture, QA standards, and operational UX excellence across your squads.
- Drive scalable, cost-efficient systems: Design smart solutions that reduce internal effort and increase user satisfaction.
- Collaborate across disciplines: Work closely with Research, Data, Product, and Engineering partners.
- Embed Growth Design practices: Help your team prioritise experiments, optimisation, and measurable improvements.
- Evolve our design operations: Shape planning rituals and workflows that support fast, sustainable delivery.
- Hire, lead, and develop your team: Manage 2–5 product designers, building a culture of high performance and creativity.
About You
- Proven experience leading design teams and scaling quality in fast-paced environments.
- Strong UX craft and systems thinking, with a portfolio showing real-world impact.
- Skilled at balancing strategic leadership and hands-on contribution.
- Collaborative by nature — building strong partnerships across Product, Engineering, and Data.
- Comfortable embedding Growth Design principles and experimentation mindsets.
- A strong coach who grows designers’ craft, confidence, and impact.
- Fluent in Figma and fast at using prototyping for communication and alignment.
- Embodying Multiverse values, especially "Development is at our core."
Bonus Points
- While not required, you might stand out even more if you: Show proof of curiosity through side projects — experimenting with things like vibe coding, new AI tools, or self-driven UX challenges.
- Bring multidimensional experience across complementary areas like coding, copywriting, motion design, video editing, or growth marketing.
- Can obsess over specific problems, going deep to truly understand the nuances of a user need or system challenge.
Who You’ll Be Joining
You’ll join a thoughtful, ambitious team of designers and researchers shaping Multiverse’s product evolution. Designers work as true partners with PMs and Engineers. Strong foundations exist: Product First Principles, Design QA, Critique Culture, and a Design System — with varied adoption across squads. Based on the Nielsen Norman UX Maturity Model, we’re currently at Stage 4: Structured — systematic, but variably effective. We’re evolving toward a more craft-driven, scalable UX culture, and you’ll play a key role in raising maturity and consistency.
Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8.
Senior Product Design Manager in London employer: Multiverse
Contact Detail:
Multiverse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Product Design Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work and be ready to discuss it in detail during interviews. We want to see your thought process and how you tackle design challenges.
✨Tip Number 3
Prepare for the interview by researching the company culture and values. At Multiverse, we value development, so think about how you can demonstrate your commitment to growth and learning.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re a perfect fit!
We think you need these skills to ace Senior Product Design Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Product Design Manager role. Highlight your experience in leading design teams and any specific projects that showcase your UX craft and systems thinking.
Showcase Your Portfolio: Include a link to your portfolio that demonstrates your real-world impact in design. We want to see your best work, especially projects that align with our mission of transforming the workplace through high-quality apprenticeships.
Be Authentic: Let your personality shine through in your application. We value collaboration and creativity, so don’t hesitate to share your unique approach to design and how you’ve fostered growth within your teams.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Multiverse!
How to prepare for a job interview at Multiverse
✨Know Your Stuff
Before the interview, dive deep into Multiverse's mission and values. Understand their approach to upskilling and how they leverage AI and tech. Be ready to discuss how your experience aligns with their goals, especially in shaping user-centred design.
✨Showcase Your Portfolio
Bring a well-curated portfolio that highlights your best work. Focus on projects that demonstrate your UX craft and systems thinking. Be prepared to explain the impact of your designs and how they contributed to measurable outcomes.
✨Be a Player-Coach
Emphasise your ability to balance hands-on design work with leadership. Share examples of how you've developed teams and fostered a critique culture. Multiverse values collaboration, so highlight your experience working across disciplines like Product and Engineering.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in Multiverse's design operations and growth practices. Inquire about their current challenges and how you can contribute to evolving their UX maturity. This will demonstrate your strategic mindset and genuine enthusiasm for the role.
