Senior AI Engineer - AI Transformation in London

Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that’s transforming today’s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance.

The Role

Multiverse is the UK’s largest apprenticeship provider and its first EdTech unicorn. The current state of AI presents a huge opportunity to reshape the future of education and workforce development. The AI Transformation team exists to make that real, starting with Multiverse itself. This is not a team that bolts AI onto the edges of the business or ships a handful of internal productivity tools. The mandate is bigger: to rebuild how the company actually works, function by function, and to establish the practices that make Multiverse an AI‑first company from the core out.

What You Will Do

• Own and deliver complete agent systems.
• Design context and retrieval strategies.
• Build evaluation frameworks.
• Design tool integrations.
• Influence technical direction.
• Raise the bar through code review and pairing.
• Use Claude Code as your primary development workflow.

What We Are Looking For

• Production AI Agent Engineering
• Product Thinking
• Full‑Stack Delivery
• Communication

What Would Set You Apart

• Experience building AI systems in EdTech, regulated content, or domains where output quality has compliance or accreditation implications.
• Background as a founding or early‑stage engineer at a startup.
• Published thinking or external contributions in AI engineering (talks, writing, open source).
• Experience with multi‑agent coordination: task decomposition, handoff, shared state.
• Practical experience with MCP (Model Context Protocol) or equivalent agent integration standards.

What We Are Not Looking For

• Pure ML researchers without production engineering experience.
• Narrow specialists.
• Engineers who need a detailed spec and a sprint plan before starting.
• Candidates whose AI experience stops at wrapping LLM APIs.
• Engineers who optimise for technical elegance over user outcomes.

Benefits

• 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company‑wide wellbeing days (M‑Powered Weekend) and 8 bank holidays per year.
• Private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support.
• Hybrid work offering - for most roles we collaborate in the office three days per week.
• Work‑from‑anywhere scheme - you’ll have the opportunity to work from anywhere, up to 10 days per year.
• Beyond the desk, we make time for weekly catch‑ups, seasonal celebrations, and have a kitchen that’s always stocked!

Our Commitment to Diversity, Equity and Inclusion

We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change.

Our Commitment to Safeguarding

Multiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy, our Prevent Policy and all other Multiverse company policies.