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For Companies At a Glance
- Tasks: Design and implement innovative Salesforce solutions while collaborating with teams to enhance productivity.
- Company: Join Multiverse, a leading EdTech unicorn transforming the workforce through upskilling.
- Benefits: Enjoy 27 days holiday, volunteer days, wellbeing days, and competitive salary.
- Why this job: Be part of a mission-driven team shaping the future of AI and tech skills.
- Qualifications: 5+ years Salesforce experience, strong problem-solving skills, and a proactive mindset.
- Other info: Dynamic work environment with opportunities for growth and impact in the tech industry.
The predicted salary is between 42000 - 84000 ÂŁ per year.
Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that’s transforming today’s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance.
In June 2022, we announced a $220 million Series D funding round co‑led by StepStone Group, Lightspeed Venture Partners and General Catalyst. With a post‑money valuation of $1.7bn, the round makes us the UK’s first EdTech unicorn. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era.
The Opportunity
We are looking for an experienced Salesforce Systems Administrator to join our GTM Systems team at Multiverse. This role is designed for a Salesforce professional who enjoys the balance of declarative configuration (clicks) and programmatic execution (code). You will serve as a vital link between business logic and technical delivery. You will prioritise maintainable, low‑code solutions while having the technical expertise to maintain and extend our Salesforce codebase (Apex/LWC) as we scale across our Sales, Customer Success, and Marketing teams.
Key Responsibilities
- Solution Delivery: Design and implement high‑quality solutions, using Advanced Flow orchestration as a primary tool and utilising Apex or LWC for more complex logic.
- Technical Stewardship: Maintain and improve the Multiverse Salesforce codebase. Audit and refactor existing triggers and classes to ensure system efficiency and health.
- Architecture & Data Design: Create scalable data schemas and object relationships that support long‑term platform stability and growth.
- Collaborative Discovery: Partner with RevOps and GTM leadership to turn business needs into technical solutions, offering guidance on “build vs. buy” decisions.
- Ecosystem Management: Support the technical health of our GTM tools (e.g., Gong, LeanData, Clay), managing API connections and ensuring smooth data synchronisation.
- Release Management: Coordinate the deployment process using Git‑based tools or Change Sets, ensuring thorough testing and a smooth user experience.
- Process Improvement: Proactively identify areas of “technical debt” and work to streamline automations to improve daily workflows for our internal teams.
What You’ll Bring
- Salesforce Expertise: 5+ years of experience in Salesforce administration, with a focus on senior or advanced administrative functions.
- The “Hybrid” Skillset: Proficiency in Salesforce Flow and a working knowledge of Apex and LWC. Comfortable reading and debugging code to solve problems.
- GTM Knowledge: A solid understanding of the Lead‑to‑Cash lifecycle and how various departments (Sales, Marketing, Success) interact with CRM data.
- Solution‑Oriented Thinking: A proactive approach to diagnosing automation issues and implementing scalable, permanent fixes.
- Communication: Ability to translate technical concepts for non‑technical partners to ensure everyone is aligned on goals.
- Tools & Certifications: Experience with GTM tools (e.g., LeanData, Gong) and a curiosity about how AI can enhance these systems.
Required: Salesforce Certified Advanced Administrator and Platform App Builder.
Preferred: Platform Developer I (PDI).
Benefits
Time off – 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company‑wide wellbeing days (M‑Powered Weekend) and 8.
GTM Salesforce Systems Administrator in London employer: Multiverse
Contact Detail:
Multiverse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GTM Salesforce Systems Administrator in London
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a project that highlights your Salesforce expertise. This gives you something tangible to discuss during interviews and sets you apart from the crowd.
✨Tip Number 3
Prepare for the interview by researching Multiverse and its mission. Tailor your answers to show how your experience aligns with their goals, especially in tech and AI upskilling.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team.
We think you need these skills to ace GTM Salesforce Systems Administrator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Salesforce Systems Administrator. Highlight your experience with Salesforce, especially your skills in Flow, Apex, and LWC. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills can help us at Multiverse. Be sure to mention any relevant projects or achievements that showcase your expertise.
Showcase Your Problem-Solving Skills: In your application, don’t just list your skills—show us how you've used them to solve real problems. We love candidates who can demonstrate their solution-oriented thinking, especially in relation to Salesforce and GTM processes.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Multiverse
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge, especially around Flow, Apex, and LWC. Be ready to discuss specific projects where you've implemented solutions, as well as any challenges you faced and how you overcame them.
✨Understand the GTM Landscape
Familiarise yourself with the Lead-to-Cash lifecycle and how different departments interact with CRM data. This will help you demonstrate your understanding of the business needs and how your technical skills can address them.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've identified and resolved technical debt or streamlined processes in previous roles. Highlight your proactive approach to diagnosing issues and implementing scalable solutions.
✨Communicate Clearly and Effectively
Practice explaining complex technical concepts in simple terms. You'll need to show that you can bridge the gap between technical and non-technical teams, so think of ways to illustrate your points clearly during the interview.
