At a Glance
- Tasks: Be the go-to person for customers, managing quotes and ensuring smooth operations.
- Company: Join a leading company in temporary site services with a focus on teamwork.
- Benefits: Competitive salary, private medical insurance, 23 days annual leave, and life insurance.
- Other info: Inclusive culture with opportunities for personal growth and development.
- Why this job: Make a real impact in a dynamic team dedicated to exceptional customer service.
- Qualifications: Experience in customer service or admin, strong communication, and organisational skills.
The predicted salary is between 26436 - 26436 £ per year.
The Company
Since inception in 1998, Multitech Site Services Ltd has operated successfully within the construction industry, growing to become one of the recognised industry leaders in the specialist field of temporary site services.
Overview
The company’s culture and core beliefs are based upon the delivery of exceptional customer service throughout the organisation; consequently, the company has an enviable reputation for the quality of its work as well as its approach to safety. Going forward, it is our stated aim to become our clients’ first choice in terms of temporary electrics and complimentary services whilst at the same time, delivering real satisfaction through the highest quality performance.
Are you seeking an opportunity to be part of a dynamic team, who are specialists in providing temporary site services? Look no further. We're dedicated to providing exceptional electrical solutions to construction sites, events, and various temporary installations. Join us in our mission to redefine excellence in this specialised field.
At Multitech we believe that we work better together. Putting our people at the centre of all we do. We are a people business. Our employees, partners, clients, and communities all make positive contributions to our success, and we strive to create an inclusive culture that people want to engage with, helping us to attract and retain the best people. Our values and behaviours sit as the foundation of our one team culture, where the contribution of every employee is valued, and all our people feel empowered to do their best work. We succeed together, providing a rewarding and fulfilling work environment where individuals feel they belong and can be themselves, with routes to develop and the freedom to grow with us and become strong advocates for our values and behaviour.
We are actively looking for a Regional Project Coordinator to join our team based full-time out of Head Office in Great Dunmow office.
Skills and Qualifications
- Proven experience in a customer service or administrative role, preferably within the construction or related industry.
- Excellent verbal and written communication skills.
- Strong organisational abilities and proficient multitasking skills.
- Proficiency in office software, including word processing, spreadsheets, and email applications.
- Meticulous attention to detail and accuracy in document processing and management.
- Ability to work effectively both independently and collaboratively in a team environment.
- Strong problem‑solving skills and a diplomatic approach to handling customer queries and concerns.
- Commitment to providing exceptional customer service and maintaining high customer satisfaction levels.
Key Responsibilities
- Serve as the primary point of contact for customers, delivering friendly and professional assistance through various communication channels.
- Collaborate with the Contract Manager to create, raise, and update quotes, and allocate and schedule works efficiently.
- Perform general administration duties, including document filing, emailing, and document submission.
- Process and price weekly record vouchers accurately, aligning them with quotations, price lists, and commercial agreements.
- Ensure timely submission of applications and supporting documentation within specified timeframes.
- Calculate plant hire charges precisely, considering relevant factors.
- Process final account agreements promptly and accurately.
- Investigate customer account queries, compile relevant information, and provide supporting documentation as necessary.
- Deliver excellent customer service, promptly addressing customer needs and contributing to enhanced customer relations.
Job Nature
Full Time
Job Location
Great Dunmow
Salary
£26,436.80 per year
Remuneration & Benefits
We offer a competitive salary and, following successful completion of probation, we provide Private Medical and Dental Insurance. Other benefits include 23 days annual leave, rising to 25 days with service plus public holidays. Life insurance is provided to staff with over 1 year’s continuous service.
Regional Account Co-Ordinator in Great Dunmow employer: Multitech Site Services
At Multitech Site Services Ltd, we pride ourselves on fostering a collaborative and inclusive work culture that places our employees at the heart of everything we do. As a Regional Account Co-Ordinator, you will benefit from competitive remuneration, comprehensive health insurance, and generous annual leave, all while being part of a dynamic team dedicated to delivering exceptional service in the construction industry. Join us in Great Dunmow, where your contributions are valued, and opportunities for personal and professional growth abound.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Account Co-Ordinator in Great Dunmow
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Multitech Site Services, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Regional Account Co-Ordinator at Multitech Site Services.
We think you need these skills to ace Regional Account Co-Ordinator in Great Dunmow
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Multitech Site Services
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
