Regional Account Co-ordinator in Great Dunmow

Multitech: Empowering Excellence in Temporary Site Services

Are you seeking an opportunity to be part of a dynamic team, who are specialists in providing temporary site services? Look no further than Multitech! We're dedicated to providing exceptional electrical solutions to construction sites, events, and various temporary installations. Join us in our mission to redefine excellence in this specialised field.

Here at Multitech, we believe that we work better together. Putting our people at the centre of all we do. We are a people business. Our employees, partners, clients, and communities all make positive contributions to our success, and we strive to create an inclusive culture that people want to engage with, helping us to attract and retain the best people.

Our values and behaviours sit as the foundation of our one team culture, where the contribution of every employee is valued, and all our people feel empowered to do their best work. We succeed together, providing a rewarding and fulfilling work environment where individuals feel they belong and can be themselves, with routes to develop and the freedom to grow with us and become strong advocates for our values and behaviour.

We are actively looking for a Regional Project Coordinator to join our team based full-time out of our Great Dunmow office.

• Serve as the primary point of contact for customers, delivering friendly and professional assistance through various communication channels.
• Collaborate with the Contract Manager to create, raise, and update quotes, as well as allocate and schedule works efficiently.
• Perform general administration duties, including document filing, emailing, and document submission.
• Process and price weekly record vouchers accurately, aligning them with quotations, price lists, and commercial agreements.
• Ensure timely submission of applications and supporting documentation within specified timeframes.
• Calculate plant hire charges precisely, considering relevant factors.
• Process final account agreements promptly and accurately.
• Investigate customer account queries, compile relevant information, and provide supporting documentation as necessary.
• Deliver excellent customer service, promptly addressing customer needs and contributing to enhanced customer relations.

• Proven experience in a customer service or administrative role, preferably within the construction or related industry.
• Excellent verbal and written communication skills.
• Strong organisational abilities and proficient multitasking skills.
• Proficiency in office software, including word processing, spreadsheets, and email applications.
• Meticulous attention to detail and accuracy in document processing and management.
• Ability to work effectively both independently and collaboratively in a team environment.
• Strong problem-solving skills and a diplomatic approach to handling customer queries and concerns.
• Commitment to providing exceptional customer service and maintaining high customer satisfaction levels.

Join an established, growing company. If you are someone who seeks growth whilst also looking to be a part of a progressive, innovative business where our people are at the centre of everything we do, then Multitech is the place for you. We offer all our employees the assurance of a competitive remuneration and attractive benefit package, in addition to regular company events and the opportunity to participate in supporting community and charity events.

Apply now and become a vital part of our journey towards redefining temporary site services. Multitech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.