At a Glance
- Tasks: Manage client requests and support administrative processes in a fast-paced environment.
- Company: Dynamic facilities management company based in Sheffield.
- Benefits: Competitive salary, full-time hours, and potential for permanent position.
- Other info: Immediate start available with opportunities for career growth.
- Why this job: Join a vibrant team and enhance your skills in a supportive atmosphere.
- Qualifications: Experience in helpdesk or service coordination and strong communication skills.
The predicted salary is between 25188 - 25188 € per year.
Location: Sheffield, South Yorkshire
Salary: £25,188pa (based on 37.5 hours per week) Monday to Friday
Contract Types: 1 x Full-Time Permanent, 1 x Temp-to-Perm
Start Date: Immediate start preferred
Overview
We are currently recruiting for two Business Support Administrators to join a busy and fast-paced facilities management environment. These roles are ideal for candidates with a helpdesk or service coordination background who are confident managing administrative processes, client communication, and system-based workflows.
Key Responsibilities
- Use Microsoft Office (Word, Excel, Outlook, PowerPoint) to manage documentation, reports, and records
- Produce quotes, purchase orders, and invoices
- Support accounts with supplier invoice processing
- Generate and distribute reports based on subcontractor activity
- Operate CAFM systems (e.g. Joblogic, Maximo, Easybuild or similar)
- Schedule planned preventative maintenance (PPM) and maintain inspection records
- Log and manage incoming client requests, raising work orders accordingly
- Dispatch jobs to engineers/technicians and track progress
- Update internal systems with job completion and subcontractor details
- Process timesheets and allocate hours to relevant jobs
Key Competencies
- Customer service focus with strong stakeholder communication
- Ability to manage multiple tasks and meet deadlines
- Team collaboration and proactive approach
- Commitment to quality and continuous improvement
If you’re interested or would like further details, please get in touch.
Help Desk Administrator in Sheffield employer: Multitask Personnel
As a Help Desk Administrator at our Sheffield location, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. We offer competitive salaries, a collaborative culture, and opportunities for professional advancement, making us an excellent employer for those seeking meaningful and rewarding careers in facilities management.
StudySmarter Expert Advice🤫
We think this is how you could land Help Desk Administrator in Sheffield
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to help desk administration. Think about how you can showcase your experience with Microsoft Office and CAFM systems, as these are key for the role.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for roles that fit your skills and interests, and make sure to tailor your approach!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Help Desk Administrator in Sheffield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in helpdesk or service coordination. We want to see how your skills match the key responsibilities listed in the job description, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Business Support Administrator role. We love seeing enthusiasm and a clear understanding of what we do at StudySmarter.
Showcase Your Tech Skills:Since you'll be using Microsoft Office and possibly CAFM systems, mention any relevant software experience you have. We appreciate candidates who are tech-savvy and can hit the ground running!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Multitask Personnel
✨Know Your Tech
Familiarise yourself with the CAFM systems mentioned in the job description, like Joblogic or Maximo. Being able to discuss your experience with these tools will show that you're ready to hit the ground running.
✨Showcase Your Communication Skills
Since this role involves a lot of client communication, prepare examples of how you've effectively managed stakeholder relationships in the past. Think about times when you resolved issues or improved processes through clear communication.
✨Demonstrate Your Organisational Skills
Be ready to talk about how you manage multiple tasks and deadlines. Use specific examples from your previous roles where you successfully juggled various responsibilities, especially in a fast-paced environment.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like logging client requests or dispatching jobs. Practise your responses to these scenarios so you can demonstrate your problem-solving skills and proactive approach.
