At a Glance
- Tasks: Coordinate maintenance requests and manage subcontractors to ensure timely service delivery.
- Company: Join a dynamic Facilities Management team in Sheffield.
- Benefits: Earn £12.89 per hour with potential for contract extension.
- Other info: Enjoy a supportive environment with opportunities for growth.
- Why this job: Be the go-to person for keeping operations running smoothly and efficiently.
- Qualifications: Experience in scheduling or helpdesk roles, ideally in Facilities Management.
The predicted salary is between 12.89 - 12.89 £ per hour.
FM Helpdesk Scheduler / Planner
Location
Sheffield, South Yorkshire
Pay
£12.89 per hour
Hours
Monday to Friday, 9:00am to 5:00pm
Contract
- Temporary, initially 3 months with the possibility of extension
- We are currently recruiting for an experienced
FM Helpdesk Scheduler / Planner to join a busy Facilities Management operation based at their Sheffield head office.
This is a varied coordination role where you will manage maintenance requests, liaise with subcontractors and help ensure works are completed within agreed service levels.
The Role
- Act as the first point of contact for maintenance and service requests by phone, email and internal systems.
- Log, prioritise and manage jobs using a CAFM system.
- Schedule reactive, planned and preventative maintenance works.
- Allocate works to subcontractors and coordinate attendance.
- Liaise with subcontractors to ensure jobs are completed within agreed timescales and SLAs.
- Monitor jobs from initial request through to completion, chasing updates where required.
- Keep customers and internal teams updated on the progress of works.
- Maintain accurate job records and system information.
- Support compliance records, reporting and general FM helpdesk administration.
- What We’re Looking For
- Previous experience in a helpdesk, scheduling, planning or coordination role, ideally within Facilities Management, maintenance or building services.
- Experience coordinating subcontractors or external service providers would be beneficial.
- Experience using CAFM systems would be an advantage.
- Good Microsoft Office skills.
- Strong organisation and attention to detail.
- Confident communication and customer service skills.
- The ability to prioritise workloads and remain calm in a busy, reactive environment.
- If you are an organised and proactive
Scheduler, Planner or Helpdesk Coordinator looking for your next opportunity in Facilities Management, we would love to hear from you.
FM Helpdesk Scheduler / Planner in Sheffield employer: Multitask Personnel
As a leading provider of property maintenance and social housing services, we pride ourselves on fostering a collaborative and inclusive work culture in Kings Norton, Birmingham. Our employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth while contributing to meaningful projects that enhance community living. Join us to be part of a team that values your expertise and supports your career aspirations in a dynamic environment.
