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- Tasks: Coordinate engineers and manage maintenance requests for a leading facilities management firm.
- Company: Join a top facilities management company based in Sheffield with a strong reputation.
- Benefits: Enjoy a competitive salary, 25 days holiday, and additional perks.
- Why this job: Make a difference by ensuring smooth operations and excellent customer service.
- Qualifications: Experience in helpdesk or planning roles within facilities management is essential.
- Other info: This temp to perm role offers great career progression opportunities.
The predicted salary is between 18600 - 23200 £ per year.
A leading facilities management firm based in Sheffield seeks an experienced FM Helpdesk Scheduler / Planner to manage scheduling of engineers and maintenance requests. The ideal candidate will have a strong background in helpdesk or planning roles within FM.
Responsibilities include:
- Logging jobs
- Coordinating maintenance
- Providing excellent customer service
This temp to perm position offers a salary of £31,000, 25 days holiday, and additional benefits.
FM Helpdesk Scheduler: Coordinate Engineers & SLAs in Sheffield employer: Multitask Personnel
Contact Detail:
Multitask Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FM Helpdesk Scheduler: Coordinate Engineers & SLAs in Sheffield
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute.
✨Tip Number 3
Practice your scheduling skills! Brush up on tools and software commonly used in FM helpdesk roles. Being able to demonstrate your technical know-how can really set you apart.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace FM Helpdesk Scheduler: Coordinate Engineers & SLAs in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in helpdesk or planning roles within facilities management. We want to see how your skills match the job description, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the FM Helpdesk Scheduler role. Share specific examples of how you've coordinated maintenance requests and provided excellent customer service in the past.
Showcase Your Organisational Skills: As a scheduler, organisation is key! In your application, mention any tools or methods you use to keep track of jobs and schedules. We love seeing candidates who can demonstrate their ability to manage multiple tasks efficiently.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Multitask Personnel
✨Know Your FM Basics
Make sure you brush up on your facilities management knowledge. Understand the key concepts of scheduling, SLAs, and how helpdesk operations work. This will show that you're not just familiar with the role but genuinely interested in the field.
✨Showcase Your Coordination Skills
Prepare examples from your past experience where you've successfully coordinated tasks or managed schedules. Be ready to discuss how you handled conflicts or prioritised jobs, as this is crucial for the FM Helpdesk Scheduler role.
✨Customer Service is Key
Since providing excellent customer service is part of the job, think of specific instances where you went above and beyond for a client. Highlight your communication skills and how you ensure customer satisfaction, as this will resonate well with the interviewers.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's processes, team dynamics, and expectations for the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
