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- Tasks: Coordinate engineers and manage maintenance requests in a fast-paced environment.
- Company: Join a dynamic facilities management team in Sheffield.
- Benefits: Enjoy a competitive salary, 25 days holiday, and temp to perm opportunity.
- Why this job: Be the key player in delivering high service levels and making a real impact.
- Qualifications: Experience in scheduling or planning within FM and strong communication skills.
- Other info: Perfect for organised individuals seeking growth in a supportive team.
The predicted salary is between 31000 - 43400 £ per year.
Location: Sheffield, South Yorkshire
Salary: £31,000 per annum
Working hours: Monday to Friday – 09:00–17:00
Status: Temp to perm
We are currently recruiting for an experienced FM Helpdesk Scheduler / Planner to join a busy facilities management operation based at the Sheffield head office. This is a key coordination role, responsible for scheduling engineers, managing maintenance requests and ensuring high service levels are delivered to clients.
The Role - Scheduler / Planner
- Acting as the first point of contact for service requests via phone, email and systems
- Logging and prioritising jobs using a CAFM system
- Scheduling reactive, planned and preventative maintenance works
- Coordinating engineers and subcontractors to meet SLAs
- Monitoring job progress and updating systems accurately
- Supporting reporting, compliance records and general helpdesk administration
The Ideal Candidate - Scheduler / Planner
- Previous experience in a helpdesk, scheduling or planning role within FM or building services
- Confident using CAFM systems and Microsoft Office
- Highly organised with strong attention to detail
- Excellent communication and customer service skills
- Able to work calmly in a fast-paced, reactive environment
What’s On Offer - Scheduler / Planner
- Salary of £31,000 per annum
- 25 days holiday plus 8 bank holidays
- Monday to Friday working hours
- Temp to perm opportunity
- Additional benefits available
If you are an organised and proactive scheduler or helpdesk professional looking for your next opportunity, we would love to hear from you.
FM Helpdesk Planner in Sheffield employer: Multitask Personnel
Contact Detail:
Multitask Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FM Helpdesk Planner in Sheffield
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in their operations and how you can contribute to their success.
✨Tip Number 3
Practice your communication skills! As a Scheduler/Planner, you'll need to convey information clearly and effectively. Role-play common interview questions with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace FM Helpdesk Planner in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in helpdesk, scheduling, or planning roles. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant experience!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the FM Helpdesk Planner role. Be sure to mention your familiarity with CAFM systems and your knack for organisation.
Show Off Your Communication Skills: Since this role involves a lot of interaction with clients and engineers, make sure your application reflects your excellent communication skills. We love candidates who can convey their thoughts clearly and effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Multitask Personnel
✨Know Your CAFM Systems
Make sure you brush up on your knowledge of CAFM systems before the interview. Be ready to discuss your experience with these systems and how you've used them to manage scheduling and maintenance requests in previous roles.
✨Showcase Your Organisational Skills
Prepare examples that highlight your organisational skills. Think about times when you successfully managed multiple tasks or prioritised jobs under pressure, as this will demonstrate your ability to thrive in a fast-paced environment.
✨Communicate Clearly
Since communication is key in this role, practice articulating your thoughts clearly. You might be asked to explain how you would handle a specific service request, so being concise and clear will show your potential employer that you can communicate effectively with clients and team members.
✨Research the Company Culture
Take some time to understand the company’s values and culture. This will help you tailor your responses to align with what they’re looking for in a candidate, and it shows that you’re genuinely interested in becoming part of their team.
