Resident Liaison Officer – Eccles
Location: Eccles, Greater Manchester, M30
Pay: £16.12 per hour PAYE or £21.41 per hour Umbrella
Hours: Monday to Friday, 8:00am – 4:30pm
Contract: Temporary, approximately 12 weeks
Start date: 2 November 2026
Potential: Temp-to-perm opportunity
Multitask Personnel are pleased to be working with a leading property services contractor who is looking for a Resident Liaison Officer to join their team on a recladding project in Eccles.
You will work as part of a two-person team supporting residents across five residential tower blocks, acting as a key point of contact between residents and the project team throughout the works.
The role will include:
- Visiting residents at their properties to discuss planned works
- Carrying out resident surveys
- Dealing with resident queries and providing project updates
- Handling complaints professionally and helping resolve concerns
- Following up properties where access has not been obtained
- Keeping accurate records of resident contact
- Working closely with the site team to support the progress of works
- Providing a friendly and professional service throughout the project
We're looking for someone with:
- Previous Resident Liaison Officer experience, ideally within social housing, planned maintenance, recladding or refurbishment
- Strong customer service and communication skills
- Confidence dealing with complaints and challenging conversations
- Good organisation and administration skills
- A professional and approachable manner when visiting residents
- The ability to work independently and as part of a small team
This is initially a 12-week temporary position, with the potential to lead to a permanent opportunity.
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Resident Liaison Officer - Eccles employer: Multitask Personnel
As a leading provider of property maintenance and social housing services, we pride ourselves on fostering a collaborative and inclusive work culture in Kings Norton, Birmingham. Our employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth while contributing to meaningful projects that enhance community living. Join us to be part of a team that values your expertise and supports your career aspirations in a dynamic environment.
