At a Glance
- Tasks: Support daily operations and assist with administrative tasks to keep the business running smoothly.
- Company: Join a dynamic team focused on delivering excellent customer service.
- Benefits: Enjoy 22 days holiday, private healthcare, and a contributory pension scheme.
- Other info: Opportunities for training and growth in a collaborative workplace.
- Why this job: Gain valuable experience in a supportive environment while developing essential skills.
- Qualifications: GCSEs in Maths and English, customer service experience, and a positive attitude.
We are seeking a dedicated Operations Support Administrator to join our Client's dynamic team. In this role, you will provide essential administrative and operational assistance to ensure the smooth functioning of daily business activities.
Key responsibilities
- Operations
- Assisting Operations Managers / Supervisors in day to day support
- Managing the scheduling of maintenance contracts with customers and subcontractors
- Maintaining job reports on Simpro (or other system)
- Assessing the job reports and matching to invoice – highlighting additional requirements from jobs
- Ensuring customers receive job reports
- Supporting Maintenance Supervisor with callout scheduling
- Update callout sheet for purchase orders and subsequent invoicing
- Remedial breakdown for PPM reports and quoting – assessing
- CRM updates for remedial quotes sent
- Chase remedial quotes
- Financial
- Assisting Clerical Manager in day to day administration on Finance systems
- Chase debtors
- Updating bank reconciliation
- Managing compilation of monthly expense reports
- Spares quoting, sales orders, courier and invoicing
- Support for month end and audit
- Monthly invoicing and project assistance
- General Clerical
- CRM updates for invoicing and projects
- Managing product imports from quotations in the CRM system
- Have a full and current working knowledge of general administration work so as to be able to support the team as required
- To make outgoing calls to follow up on remedials quotations that have been issued
To be successful in this role you will:
- Have appropriate experience in a customer focused environment
- Have already achieved GCSE grades C/4 or above in Maths and English Language (or equivalent)
- Possess a positive attitude and strong work ethic
- Ideally have experience of having worked as part of a team
- Have experience of working with computerised systems, including data entry and calculations (Word, Excel, Outlook)
- Require willingness to learn new skills including QuickBooks, producing quotes and online audit software
Desirable Attributes
- Excellent telephone manner
- Experience with using various social media systems
- Eye for detail
- Multi-tasking skills
- Good writing skills
Benefits:
- 22 days holidays plus bank holiday
- Contributory pension scheme
- Private healthcare
- Training
- Other benefits are available
Operations Support Administrator in Bromsgrove employer: Multistaff Recruitment Solutions Ltd
MultiStaff Recruitment Solutions Ltd is an excellent employer that fosters a dynamic and collaborative work culture in the heart of Birmingham. We offer competitive benefits, including professional development opportunities and a supportive environment that encourages innovation and growth. Join us to be part of a team that values your contributions and empowers you to make a meaningful impact in the recruitment industry.
Contact Details:
Multistaff Recruitment Solutions Ltd Recruitment Team
