At a Glance
- Tasks: Transform our agency's operations and implement AI-powered workflows for maximum efficiency.
- Company: Join Multiply, the leading creative performance agency for Fintech and AI companies.
- Benefits: Fully remote work, fast career progression, and exciting annual meetups in amazing locations.
- Other info: Ideal for ambitious individuals seeking to grow and thrive in a unique workplace culture.
- Why this job: Be at the forefront of innovation and make a real impact in a dynamic environment.
- Qualifications: 5-7 years in creative performance, with a knack for redesigning ops systems and using AI.
The predicted salary is between 60000 - 80000 € per year.
The Company
Multiply is the #1 creative performance agency for Fintech and AI companies. We help advertise for some of the world's fastest growing companies. Our focus is on innovation and keeping companies at the forefront of what is possible online. Alongside our agency, we run Brilliant Ads (the largest advertising page on LinkedIn) and The Ad Professor (the largest advertising page on X). We make ads that don't look like ads. We care about output, that's it. Everyone says they've never experienced a job like it. We're trying to live in 2034, not 1994. If you want to become one of the best in the world, apply. If you want an average job, do not apply.
The Role
We're hiring a Creative Ops Manager to take how our agency operates to the next level. This isn't a delivery role. We have a PM who owns scheduling, capacity and daily client delivery. Your job is bigger. You're here to find the bottlenecks in how we work, redesign the systems behind them, and build the AI-powered workflows that compound in value every month. The foundations are already in place: scheduling, capacity planning, ClickUp infrastructure, onboarding frameworks, ops dashboards. What we need is someone who can take what's here and make it 10x better. This role done well becomes Creative Ops Lead and then Head of Operations as we grow.
What You'll Be Doing
- Systems & Process Audit: audit how we work today across creative, paid social, strategy and accounts; spot bottlenecks and design the systems and processes that fix them; redesign anything that's slowing the team down; improve our ClickUp, onboarding, reporting and freelance management infrastructure; set the standard for how ops runs at Multiply.
- AI & Automation: bring AI into how every part of ops runs; build workflows, automations and custom GPTs that compound in value over time; lead the agency on AI-native ways of working.
- Cross-functional Improvement: work with creative, growth, strategy and account leads to remove friction; take ops-type work off senior leads so they can focus on client and strategic work; be present on key internal and client conversations so you understand the work in depth; report into SLT on what's being built, what's improving, and where the next gains are.
- Working with the PM: partner with the PM who owns daily delivery and scheduling; make sure the systems you build actually work in practice; identify where execution patterns reveal deeper systems problems to solve.
What You'll Bring
- 5 to 7 years in a creative performance or performance marketing agency.
- You've meaningfully improved or redesigned ops systems in past roles, not just maintained them.
- AI is already changing how you work. You can show real workflows you've built using Claude, OpenClaw, automation tools, custom GPTs.
- You love systems thinking. Finding the leverage point in how a business operates is what gets you up in the morning.
- Comfortable in the room with senior leaders, opinionated on tools and process.
- You understand how creative and paid social teams work together.
- Proactive by default. You bring solutions, not flags.
- Fluent in ClickUp, Asana, Monday or similar.
- Bonus: experience with Fintech, AI or DTC brands.
Benefits
- Work from wherever — We're fully remote. We want ambitious people who want to enjoy their life and push themselves to grow on a daily basis.
- Fast progression curve — We only care about results and resourcefulness. We've built the business to provide fast progression.
- Annual Meetups — We aim to do face to face meetups with the whole team 2x a year. Recent trips include Croatia, Dubai, Bodrum & Lisbon.
Creative Ops Manager in Portsmouth employer: Multiply
Multiply is an exceptional employer for those seeking a dynamic and innovative work environment. As the leading creative performance agency for Fintech and AI companies, we prioritise output and personal growth, offering fully remote work, fast progression opportunities, and exciting annual meetups in stunning locations. Join us to redefine the future of advertising and elevate your career in a culture that thrives on creativity and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Creative Ops Manager in Portsmouth
✨Tip Number 1
Get to know the company inside out! Research Multiply's projects, values, and culture. This way, when you chat with us, you can show off your knowledge and passion for what we do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or other platforms. Ask them about their experiences and share your enthusiasm for the Creative Ops Manager role. It’s all about making those connections!
✨Tip Number 3
Prepare for the interview by thinking about how you can bring AI and automation into our operations. We love innovative ideas, so come ready to discuss how you can make our systems 10x better!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Multiply.
We think you need these skills to ace Creative Ops Manager in Portsmouth
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through. We want to see that you’re genuinely excited about the opportunity to innovate and improve our operations at Multiply.
Be Specific About Your Experience:Don’t just list your past roles; tell us how you’ve made a real impact in those positions. Share specific examples of how you've redesigned systems or improved processes, especially in creative performance or marketing agencies.
Highlight Your AI Skills:Since we’re all about innovation, make sure to mention any experience you have with AI tools and automation. Show us how you’ve integrated these into your workflows and how they’ve added value to your previous teams.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets the attention it deserves. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Multiply
✨Know Your Systems Inside Out
Before the interview, make sure you’re well-versed in the systems and processes that Multiply currently uses. Familiarise yourself with ClickUp, onboarding frameworks, and any other tools mentioned in the job description. Being able to discuss how you can improve these systems will show your proactive mindset.
✨Showcase Your AI Knowledge
Since AI is a big part of this role, come prepared with examples of how you've integrated AI into workflows in previous positions. Discuss specific tools like Claude or OpenClaw and how they’ve helped streamline operations. This will demonstrate your forward-thinking approach and readiness to innovate.
✨Be Ready to Spot Bottlenecks
Think about potential bottlenecks in creative operations before the interview. Prepare to discuss how you would identify and redesign these systems. Showing that you can think critically about operational challenges will highlight your systems thinking and problem-solving skills.
✨Engage with the Team Dynamics
Understand how creative and paid social teams collaborate. Be ready to discuss your experience working cross-functionally and how you can help remove friction between teams. This will show that you’re not just focused on ops but also care about the overall team success.
