At a Glance
- Tasks: Redesign systems and processes to enhance agency operations and integrate AI workflows.
- Company: Join Multiply, the top creative performance agency for Fintech and AI companies.
- Benefits: Fully remote work, fast progression, and exciting annual meetups in amazing locations.
- Other info: Dynamic environment focused on growth and making a real impact.
- Why this job: Be part of a revolutionary team that values innovation and creativity over traditional norms.
- Qualifications: 5-7 years in creative performance with a knack for improving ops systems.
The predicted salary is between 50000 - 70000 € per year.
The Company Multiply is the #1 creative performance agency for Fintech and AI companies. We help advertise for some of the world's fastest growing companies. Our focus is on innovation and keeping companies at the forefront of what is possible online. Alongside our agency, we run Brilliant Ads (the largest advertising page on LinkedIn) and The Ad Professor (the largest advertising page on X). We make ads that don't look like ads. We care about output, that's it.
If you want to become one of the best in the world, apply. If you want an average job, do not apply.
The Role: We're hiring a Creative Ops Manager to take how our agency operates to the next level. This isn't a delivery role. Your job is bigger. You're here to find the bottlenecks in how we work, redesign the systems behind them, and build the AI-powered workflows that compound in value every month. The foundations are already in place. What we need is someone who can take what's here and make it 10x better.
This role done well becomes Creative Ops Lead and then Head of Operations as we grow.
What You'll Be Doing:
- Systems & Process: Audit how we work today across creative, paid social, strategy and accounts. Spot bottlenecks and design the systems and processes that fix them. Redesign anything that's slowing the team down. Improve our ClickUp, onboarding, reporting and freelance management infrastructure. Set the standard for how ops runs at Multiply.
- AI & Automation: Bring AI into how every part of ops runs. Build workflows, automations and custom GPTs that compound in value over time. Lead the agency on AI-native ways of working.
- Cross-functional Improvement: Work with creative, growth, strategy and account leads to remove friction. Take ops-type work off senior leads so they can focus on client and strategic work. Be present on key internal and client conversations so you understand the work in depth. Report into SLT on what's being built, what's improving, and where the next gains are.
- Working with the PM: Partner with the PM who owns daily delivery and scheduling. Make sure the systems you build actually work in practice. Identify where execution patterns reveal deeper systems problems to solve.
What You'll Bring:
- 5 to 7 years in a creative performance or performance marketing agency.
- You've meaningfully improved or redesigned ops systems in past roles, not just maintained them.
- AI is already changing how you work. You can show real workflows you've built.
- You love systems thinking. Finding the leverage point in how a business operates is what gets you up in the morning.
- Comfortable in the room with senior leaders, opinionated on tools and process.
- You understand how creative and paid social teams work together.
- Proactive by default. You bring solutions, not flags.
- Fluent in ClickUp, Asana, Monday or similar. Bonus: experience with Fintech, AI or DTC brands.
Benefits:
- Work from wherever — We're fully remote.
- Fast progression curve — We only care about results and resourcefulness.
- Annual Meetups — We aim to do face to face meetups with the whole team 2x a year.
Creative Ops Manager in Norwich employer: Multiply
At Multiply, we pride ourselves on being the leading creative performance agency for Fintech and AI companies, where innovation and output are at the heart of our work culture. As a fully remote company, we offer unparalleled flexibility, fast progression opportunities, and the chance to collaborate with some of the brightest minds in the industry. Our annual meetups in exciting locations foster team bonding and creativity, making us an exceptional employer for those looking to thrive in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Creative Ops Manager in Norwich
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Multiply or similar agencies. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies that highlight your past successes in improving ops systems. Make it clear how you can bring that magic to Multiply and take their processes to the next level.
✨Tip Number 3
Be proactive in interviews! Don’t just answer questions; ask insightful ones about their current systems and how you can help improve them. This shows you're already thinking about solutions before you even start.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and ready to dive into the Multiply culture.
We think you need these skills to ace Creative Ops Manager in Norwich
Some tips for your application 🫡
Show Your Passion for Innovation:When you're writing your application, let your enthusiasm for innovation shine through. We want to see how you can bring fresh ideas to the table and help us stay ahead in the creative performance game.
Highlight Your Systems Thinking:Make sure to emphasise your experience with systems thinking. We’re looking for someone who can spot bottlenecks and redesign processes, so share specific examples of how you've improved ops systems in your past roles.
Be Proactive and Solution-Oriented:In your application, demonstrate your proactive nature. Instead of just pointing out problems, show us how you've tackled challenges head-on and brought solutions to the table. We love a can-do attitude!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. We can’t wait to see what you bring to the team!
How to prepare for a job interview at Multiply
✨Know the Company Inside Out
Before your interview, dive deep into Multiply's mission and values. Understand their focus on innovation and how they position themselves in the Fintech and AI space. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their unique culture.
✨Showcase Your Systems Thinking
Prepare to discuss specific examples from your past roles where you've redesigned ops systems or improved workflows. Be ready to explain your thought process and the impact of your changes. This is crucial for a role that requires spotting bottlenecks and enhancing efficiency.
✨Bring Your AI Knowledge to the Table
Since the role involves integrating AI into operations, come equipped with examples of how you've used AI tools or automation in your previous work. Whether it's custom GPTs or other automation tools, demonstrating your hands-on experience will set you apart.
✨Be Proactive and Solution-Oriented
During the interview, adopt a proactive mindset. Instead of just identifying potential issues, suggest solutions based on your experience. This aligns perfectly with Multiply's ethos of bringing solutions, not flags, and will showcase your readiness to contribute from day one.
