At a Glance
- Tasks: Redesign systems and processes to enhance agency operations and integrate AI workflows.
- Company: Join Multiply, the top creative performance agency for Fintech and AI companies.
- Benefits: Fully remote work, fast progression, and exciting annual meetups in amazing locations.
- Other info: Dynamic environment focused on growth and making a real impact.
- Why this job: Be part of a revolutionary team that values innovation and creativity over traditional norms.
- Qualifications: 5-7 years in creative performance with a knack for improving ops systems.
The predicted salary is between 50000 - 70000 € per year.
The Company Multiply is the #1 creative performance agency for Fintech and AI companies. We help advertise for some of the world's fastest growing companies. Our focus is on innovation and keeping companies at the forefront of what is possible online. Alongside our agency, we run Brilliant Ads (the largest advertising page on LinkedIn) and The Ad Professor (the largest advertising page on X). We make ads that don't look like ads. We care about output, that's it.
We're hiring a Creative Ops Manager to take how our agency operates to the next level. This isn't a delivery role. Your job is bigger. You're here to find the bottlenecks in how we work, redesign the systems behind them, and build the AI-powered workflows that compound in value every month. The foundations are already in place. What we need is someone who can take what's here and make it 10x better.
What You'll Be Doing
- Systems & Process
- Audit how we work today across creative, paid social, strategy and accounts
- Spot bottlenecks and design the systems and processes that fix them
- Redesign anything that's slowing the team down
- Improve our ClickUp, onboarding, reporting and freelance management infrastructure
- Set the standard for how ops runs at Multiply
- AI & Automation
- Bring AI into how every part of ops runs
- Build workflows, automations and custom GPTs that compound in value over time
- Lead the agency on AI-native ways of working
- Cross-functional Improvement
- Work with creative, growth, strategy and account leads to remove friction
- Take ops-type work off senior leads so they can focus on client and strategic work
- Be present on key internal and client conversations so you understand the work in depth
- Report into SLT on what's being built, what's improving, and where the next gains are
- Working with the PM
- Partner with the PM who owns daily delivery and scheduling
- Make sure the systems you build actually work in practice
- Identify where execution patterns reveal deeper systems problems to solve
What You'll Bring
- 5 to 7 years in a creative performance or performance marketing agency
- You've meaningfully improved or redesigned ops systems in past roles
- AI is already changing how you work
- You love systems thinking
- Comfortable in the room with senior leaders, opinionated on tools and process
- You understand how creative and paid social teams work together
- Proactive by default. You bring solutions, not flags
- Fluent in ClickUp, Asana, Monday or similar
- Bonus: experience with Fintech, AI or DTC brands
Benefits
- Work from wherever — We're fully remote.
- Fast progression curve — We only care about results and resourcefulness.
- Annual Meetups — We aim to do face to face meetups with the whole team 2x a year.
Creative Ops Manager in London employer: Multiply
At Multiply, we pride ourselves on being the leading creative performance agency for Fintech and AI companies, where innovation and output are at the heart of our work culture. As a fully remote company, we offer unparalleled flexibility, fast progression opportunities, and the chance to work with cutting-edge AI tools, all while collaborating with a passionate team that values creativity over convention. Join us for exciting annual meetups in stunning locations, and be part of a forward-thinking environment that empowers you to grow and excel in your career.
StudySmarter Expert Advice🤫
We think this is how you could land Creative Ops Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to slide into DMs. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work and showcases your ability to innovate. Use platforms like LinkedIn to share your projects and insights. This will help us see your creative flair and how you think outside the box.
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Understand what makes Multiply tick and come armed with ideas on how you can improve their ops systems. We love proactive thinkers who can bring solutions to the table!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining our innovative team. Don’t forget to follow up after applying; a little persistence goes a long way!
We think you need these skills to ace Creative Ops Manager in London
Some tips for your application 🫡
Show Your Passion for Innovation:When you're writing your application, let your enthusiasm for innovation shine through. We want to see how you can bring fresh ideas to the table and help us stay ahead in the creative performance game.
Highlight Your Systems Thinking:Make sure to emphasise your experience with systems thinking. We’re looking for someone who can spot bottlenecks and redesign processes, so share specific examples of how you've improved ops systems in your past roles.
Be Proactive and Solution-Oriented:In your application, demonstrate your proactive nature. Instead of just pointing out problems, show us how you've tackled challenges head-on and brought solutions to the table. We love a can-do attitude!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. We can’t wait to see what you bring to the team!
How to prepare for a job interview at Multiply
✨Know Your Systems
Before the interview, dive deep into the systems and processes that Multiply uses. Familiarise yourself with ClickUp and any other tools mentioned in the job description. Being able to discuss how you've improved or redesigned ops systems in your past roles will show you’re the right fit for this Creative Ops Manager position.
✨Showcase Your AI Savvy
Since AI is a big part of this role, come prepared with examples of how you've integrated AI into workflows in previous jobs. Whether it’s through automation tools or custom GPTs, demonstrating your hands-on experience will set you apart from other candidates.
✨Be Proactive with Solutions
During the interview, don’t just highlight problems; bring solutions! Think about potential bottlenecks you might foresee at Multiply and suggest ways to tackle them. This proactive mindset aligns perfectly with what they’re looking for in a candidate.
✨Understand the Creative Landscape
Brush up on how creative and paid social teams collaborate. Be ready to discuss your insights on improving cross-functional workflows. Showing that you understand the dynamics between these teams will demonstrate your readiness to lead operations effectively.
