At a Glance
- Tasks: Act as a bridge between business needs and IT solutions, ensuring successful project outcomes.
- Company: Join Multiplex, a leading construction company shaping skylines worldwide.
- Benefits: Enjoy competitive salary, annual bonus, flexible work, and extensive career development opportunities.
- Other info: Inclusive culture welcoming diverse applicants; excellent work-life balance and support for personal growth.
- Why this job: Be part of a dynamic team driving digital transformation in a global environment.
- Qualifications: Strong communication skills and experience in business analysis or IT roles.
The predicted salary is between 40500 - 49500 £ per year.
Who we are and what we offer
Interested in shaping skylines across the globe? Multiplex is a premier construction company with a simple purpose: to construct a better future. As part of our team, you'll have the opportunity to help deliver some of the world's most iconic projects, supported by approachable leadership and an inclusive culture that puts our people first.
Supporting the business, Multiplex has a Global IT division with colleagues located across Australia, UAE, UK, and Canada working to an operating model based on the principles of Design, Build, Run, and Enable. It's an exciting time to join the IT team at Multiplex as we pursue our strategy to modernise the business through digital technology. Alongside our Digital Transformation team, we are working on initiatives to leverage data and technology to improve the operational efficiency of our business. The Global IT division is committed to providing certainty of service and technology solutions that just work, ensuring the business is built to outperform.
With 110+ colleagues in the Multiplex Global IT division, we have roles across the full IT lifecycle from designing IT solutions, delivering change projects, to the business-as-usual running of our IT infrastructure, all while ensuring we are safe, secure and compliant.
Benefits:
- Discretionary annual bonus
- 8% company contribution pension
- 25 days annual leave + holiday buy options
- Single private medical cover
- Employee assistance programme
- Virtual GP service
- Competitive parental leave
- Flexible benefits from season ticket loans
- Discounted gym memberships
- Cycle to work scheme
- Professional career development opportunities
- Wealth of learning offerings through the Multiplex Learning Academy
- Industry-leading approach to flexible work to enable better work-life balance
Who we're looking for:
Reporting to the Head of Technology - IT Delivery, the IT Business Analyst acts as an intermediary between the business and IT, drawing on a strong understanding of business processes and technology to ensure that the desired business outcomes are achieved. The IT Business Analyst works with the business to understand and define business requirements, will facilitate workshops with stakeholders to gather and analyse the requirements, As-Is and To-Be mapping, RACI, Gap Analysis (People, Process and Technology), Process re-engineering and document Business Process Mapping using MS Visio and drafting Standard Operating Procedures.
You will be part of a multi-disciplinary technology team that works closely with our customers (business, software vendors and partners).
Key responsibilities include:
- Produce documentation as required for each project (including capturing and documenting all business requirements)
- Support project meetings by capturing minutes and actions where required
- Identify impacts and risks in any proposed new process or system amendment
- Educate process stakeholders in new processes or approaches
- Promote architectural consistency and usability standards
- Compile test scripts
- Data gathering, and quantitative and qualitative data analysis, including business process metrics and measures linking to business KPIs
- Documentation of system enhancements
- Act as a conduit between the business and the IT support teams to identify issues, and identify solutions that balance regional needs and global consistency
What do I need to be successful:
- Technical fluency - able to communicate information/issues to non-technical individuals
- Previous experience in a similar role
- Excellent verbal and written communication skills
- Able to work flexible hours with teams across various global locations and time zones
- System implementation and/or development experience
- Strong problem-solving skills
- Aptitude to learn and apply new technologies and understand business processes
- Understanding of ITIL and IT Service Management
A note on diversity:
We invite applications from people of all genders, cultures and walks of life. Research shows that women and people from underrepresented groups are less likely to apply for roles if they don't meet every qualification. So even if you don't match all the criteria - if you are passionate about helping to construct a better future, we'd love to hear from you.
We are committed to providing a barrier-free work environment and can support with reasonable adjustments at any stage of the recruitment process. Simply inform our Talent Acquisition team during your conversation with them.
IT Business Analyst employer: Multiplex
Multiplex is an excellent employer, offering a dynamic work environment at Peterborough City Hospital where you can make a real impact on patient care through your skills in painting and maintenance. With a strong focus on teamwork and collaboration, employees benefit from ongoing training and development opportunities, ensuring personal and professional growth while contributing to a vital healthcare setting. Enjoy the unique advantage of working in a live hospital environment, where your contributions directly enhance the safety and aesthetics of the facility.
StudySmarter Expert Advice🤫
We think this is how you could land IT Business Analyst
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Multiplex values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Multiplex might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Multiplex!
✨Direct Apply to Multiplex
Let's not forget to apply directly through the Multiplex website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Business Analyst
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Multiplex.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Multiplex. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Multiplex
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
