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- Tasks: Service and repair assistive equipment to enhance lives and support clients.
- Company: Join Multicare, a leader in healthcare and mobility solutions.
- Benefits: Full training, 21 days holiday, supportive team, and growth opportunities.
- Other info: Dynamic role with opportunities for training and career advancement.
- Why this job: Make a real difference in people's lives with your skills and expertise.
- Qualifications: Experience with power tools, problem-solving skills, and a full UK driving licence.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a skilled and motivated Service & Repair Engineer to join our Operations Team. You will be responsible for servicing and repairing assistive equipment such as:
- Ceiling hoists
- Height-adjustable baths and basins
- Changing couches
- Other specialist mobility equipment
Responsibilities
- Complete service and repair tasks to a high standard
- Maintain van stock and drive safely
- Communicate effectively with clients
- Record work using our ERP system (Simpro)
- Respond to emergency repairs
- Share best practices and support team training
- Timely completion of services and repairs
- High first-time fix rate
- Positive customer feedback
- Weekly vehicle checks
Qualifications
- Ability to follow service instructions and wiring diagrams
- Fault-finding skills using electrical test meters
- Experience with power tools and working safely at height
- Strong problem-solving and attention to detail
- Positive, proactive attitude
- PASMA, SSSP, CITB, or IPAF certifications (training available)
- Basic IT skills and tablet use
- Full UK driving licence & Enhanced DBS check
- Physically fit and able to work independently
- Experience with mobility equipment (preferred)
Benefits
- Full training provided (Simpro + equipment)
- Occasional overnight stays covered with hotel & allowance
- 21 days holiday + Bank Holidays (up to 26 days with service)
- Supportive team environment with growth opportunities
At Multicare, we are passionate about improving lives through assistive technology. With decades of experience in the healthcare and mobility sector, we provide high-quality equipment and services to hospitals, care homes, schools, and private residences across the UK. Our mission is simple: deliver exceptional service, technical expertise, and compassionate support.
Service Engineer in Hinckley employer: Multicare Medical
Contact Detail:
Multicare Medical Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer in Hinckley
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend relevant events, and connect with potential employers on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by practising common questions related to service engineering. We recommend role-playing with a friend or using online resources to get comfortable with your answers. Confidence is key!
✨Tip Number 3
Showcase your skills! Bring along a portfolio of your past work or any certifications you have. We want to see how you’ve tackled challenges and delivered results in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team at Multicare.
We think you need these skills to ace Service Engineer in Hinckley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with servicing and repairing assistive equipment. We want to see how your skills match up with what we’re looking for, so don’t be shy about showcasing your relevant qualifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about improving lives through assistive technology. Share specific examples of your problem-solving skills and how you’ve tackled challenges in previous roles.
Show Off Your Certifications: If you have any relevant certifications like PASMA or IPAF, make sure they’re front and centre in your application. We value training and safety, so let us know how you can contribute to our team’s expertise!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Multicare!
How to prepare for a job interview at Multicare Medical
✨Know Your Equipment
Familiarise yourself with the types of assistive equipment mentioned in the job description. Understand how ceiling hoists, height-adjustable baths, and other mobility aids work. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Demonstrate Problem-Solving Skills
Prepare to discuss specific examples where you've successfully diagnosed and repaired equipment. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will highlight your fault-finding skills and ability to think on your feet.
✨Show Off Your Communication Skills
Since you'll be interacting with clients, practice explaining technical concepts in simple terms. Think about how you would communicate effectively during a service call. Good communication can lead to positive customer feedback, which is crucial for this role.
✨Be Ready for Practical Questions
Expect questions related to safety practices, especially when working at height or using power tools. Brush up on relevant certifications like PASMA or IPAF, and be prepared to discuss how you ensure safety in your work. This shows your proactive attitude towards maintaining a safe working environment.