At a Glance
- Tasks: Join us as a Patient Services Representative/Phlebotomist, handling patient registration and specimen processing.
- Company: MultiCare is Washington's largest community-based health system, dedicated to healing and well-being.
- Benefits: Enjoy flexible schedules, competitive pay, medical benefits, and paid time off.
- Why this job: Be part of a mission-driven team that values belonging, collaboration, and community impact.
- Qualifications: High school diploma preferred; phlebotomy certification or experience is a plus.
- Other info: Work in the stunning Pacific Northwest with opportunities for growth and innovation.
You Belong Here. At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission – partnering and healing for a healthy future – and dedicated to the health and well-being of the communities we serve. FTE: 0.01, Shift: Day, Schedule: Per Diem, Monday – Saturday, Rotating weekends Position Summary The Patient Services Representative (PSR) is an excellent opportunity at MultiCare to support our Lab Services. In this role, you will be responsible for patient registration and order entry, phlebotomy, and specimen processing. You may also be responsible for specimen pick-up in offices, report sorting and delivery, supply delivery, and other tasks related to the operation of the specific location. Requirements High school graduate or equivalent preferred Current Medical Assistant-Certified, Medical Assistant-Phlebotomy Certification, or Medical Assistant-Phlebotomist eligible – must complete the training and submit application within 90 days of hire Completion of phlebotomy course or training preferred Phlebotomy experience preferred Previous experience dealing with the public preferred Our Values As a MultiCare employee, we\’ll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration, Kindness, and Joy. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other. Why MultiCare? Belonging: We work to create a true sense of belonging for all our employees Mission-driven: We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serve Market leadership: Washington state\’s largest community-based, locally governed health system Employee-centric: Named Forbes \”America\’s Best Employers by State\” for several years running Technology: \”Most Wired\” health care system 15 years in a row Leading research: MultiCare Institute for Research & Innovation, 40 years of ground-breaking, clinical and health services research in our communities Lifestyle: Live and work in the Pacific Northwest – offering breathtaking water, mountains, and forests at every turn Pay and Benefits We provide a comprehensive benefits package, including a competitive salary, medical, dental, and retirement benefits, and paid time off. The pay scale ranges from $23.46 to $35.71 USD, influenced by factors such as skill set, experience, certifications, and education. If this position is union-associated, pay will reflect the appropriate step on the pay scale based on experience. Associated benefit information can be viewed here . #J-18808-Ljbffr
Patient Services Representative/Phlebotomist employer: MultiCare Health System
Contact Detail:
MultiCare Health System Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Services Representative/Phlebotomist
✨Tip Number 1
Familiarise yourself with MultiCare's core values: Respect, Integrity, Stewardship, Excellence, Collaboration, Kindness, and Joy. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs.
✨Tip Number 2
Highlight any previous experience you have in patient-facing roles. Share specific examples of how you've successfully dealt with the public, as this is a key aspect of the Patient Services Representative role.
✨Tip Number 3
If you have phlebotomy experience, be ready to discuss it in detail. Prepare to explain your training, any challenges you've faced, and how you ensure patient comfort during procedures.
✨Tip Number 4
Network with current or former employees of MultiCare. They can provide insights into the company culture and the specifics of the role, which can help you tailor your approach when applying.
We think you need these skills to ace Patient Services Representative/Phlebotomist
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Patient Services Representative/Phlebotomist at MultiCare. Familiarise yourself with the job description and requirements to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in phlebotomy or patient services. Mention specific skills that align with the role, such as patient registration, order entry, and specimen processing.
Showcase Your Values: MultiCare values respect, integrity, stewardship, excellence, collaboration, kindness, and joy. Reflect these values in your application by providing examples of how you've demonstrated them in your previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and clearly presented to make a strong impression.
How to prepare for a job interview at MultiCare Health System
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Patient Services Representative/Phlebotomist. Familiarise yourself with patient registration, order entry, and phlebotomy procedures, as well as the importance of specimen processing.
✨Showcase Your Values
MultiCare values Respect, Integrity, Stewardship, Excellence, Collaboration, Kindness, and Joy. Be prepared to discuss how you embody these values in your previous roles, especially in patient care settings.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle difficult situations with patients. Think of examples from your past experiences where you demonstrated excellent customer service or resolved conflicts.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, training opportunities, and the culture at MultiCare. This shows your genuine interest in the role and helps you determine if it's the right fit for you.