At a Glance
- Tasks: Lead a vibrant retail and leisure destination, driving sales and customer engagement.
- Company: Join Multi-Realm at the iconic London Designer Outlet in Wembley Park.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Engage with diverse audiences and leverage Wembley’s events for growth.
- Why this job: Be at the forefront of retail innovation and community engagement in a bustling location.
- Qualifications: Strong commercial acumen and experience in driving performance and sales.
The predicted salary is between 75600 - 92400 £ per year.
Lead one of London’s most successful retail and leisure destinations through its next stage of growth. London Designer Outlet (LDO) occupies a unique position at the heart of Wembley Park. Home to more than 70 retail, food, beverage and leisure operators across approximately 260,000 sq ft, LDO welcomes more than five million visitors each year and continues to deliver record turnover performance.
With a diverse local catchment, strong domestic visitor market and one of the UK’s most significant sporting and entertainment destinations on its doorstep, LDO presents a compelling commercial opportunity.
Multi-Realm is now seeking an exceptional Centre Director to take full ownership of the business and lead its next chapter. Leading an established on-site team, you will drive sales, income, footfall and customer engagement, while working closely with brand partners, the client and the wider Multi-Realm team to identify opportunities for growth.
You will use trading and customer data to inform decision-making, influence leasing and brand strategy, maximise turnover rent and secondary income, and identify opportunities for investment and asset enhancement. The role also offers the opportunity to capitalise on LDO’s position within Wembley Park, developing strategies that engage its diverse local catchment while maximising the significant audiences generated by Wembley’s year-round events calendar.
- Strong commercial acumen and demonstrable experience of driving sales, turnover, income, footfall and overall asset performance.
- Outlet experience would be advantageous but is not essential.
- An understanding of turnover-rent environments and the relationship between occupier performance and landlord returns.
- Experience of taking ownership of a substantial business, asset or destination with significant autonomy.
- The ability to build credible relationships with clients, occupiers, partners and senior stakeholders.
- A good understanding of property operations and facilities management, with the ability to challenge and lead experienced specialists rather than needing to be an FM specialist yourself.
- Confidence using customer, trading and performance data to inform commercial decisions.
This is a predominantly on-site role at London Designer Outlet, Wembley Park, with wider involvement across the Wembley Park estate. All applications will be reviewed carefully and, as a result, we may not be able to respond immediately.
Director Jobs & Services in London employer: Multi-Realm (B CorpTM)
At Multi-Realm, we pride ourselves on being an exceptional employer, offering a dynamic work environment at the heart of Wembley Park. As the Centre Director at London Designer Outlet, you will lead a passionate team in a vibrant retail and leisure destination, with ample opportunities for professional growth and development. Our commitment to fostering a collaborative culture, combined with the unique commercial potential of LDO, makes this an exciting opportunity for those looking to make a meaningful impact in a thriving community.
