Contracts Operations Manager in Preston

The Contracts Operations Manager will play a pivotal role in the successful delivery and commercial management of our contracted works. This operational management position requires a confident, solutions-focused individual with strong commercial awareness, excellent stakeholder management and proven experience of running multiple contracts to time, cost and quality standards. The post-holder will lead a small team, co-ordinate subcontractors and operatives, and ensure contract performance and compliance with health & safety and client requirements.

Key responsibilities:

• Manage the day-to-day operational delivery of assigned contracts, ensuring works are completed to programme, budget and specification.
• Maintain effective relationships with clients, subcontractors and internal teams to manage expectations, resolve issues and deliver high standards of service.
• Prepare, review and submit contract documentation including programmes, method statements, risk assessments, variations and progress reports.
• Monitor contract performance and costs, identify commercial risks and opportunities, and support the preparation of commercial claims and cost control measures.
• Plan and allocate resources including labour, plant and materials; coordinate scheduling to meet programme milestones and reactive requirements.
• Lead, coach and develop direct reports and on-site supervisors to drive consistent quality, productivity and compliance with company standards.
• Operate and maintain accurate records in digital systems for job allocation, timesheets, site diaries, handovers and client communications.
• Ensure compliance with health & safety legislation, company policies and client requirements; contribute to site inspections, toolbox talks and incident investigations.
• Support procurement and subcontractor management activities including tender evaluations, purchase orders and performance reviews.
• Contribute to continuous improvement by identifying process improvements and cost-saving initiatives.

What we are looking for:

• Previous experience managing construction or highways contracts in an operational or commercial capacity (typically 3+ years).
• Proven track record of delivering contracts on time and to budget with strong commercial awareness.
• Good understanding of contract documentation, variations and commercial administration.
• Strong organisational skills with the ability to prioritise competing tasks and manage multiple workstreams.
• Excellent communication and interpersonal skills with the ability to engage positively with clients, operatives and subcontractors.
• Competent user of digital systems and Microsoft Office; experience with scheduling, CRM or ERP systems desirable.
• Knowledge of health & safety requirements, risk assessment and permit-to-work procedures relevant to site activities.
• Full UK driving licence (deal-breaker) and willingness to travel to sites as required.
• Professional qualifications or membership (desirable) such as NEBOSH, IOSH, or industry-relevant NVQ/SMSTS.
• Organised, resilient and proactive with strong problem-solving skills.

In return you will receive:

• A competitive salary and structured pay progression.
• Company vehicle allowance or business use of a vehicle where required.
• Overtime and out-of-hours pay where applicable and agreed.
• Comprehensive induction and ongoing training opportunities to support career development.
• Full branded PPE for site visits and access to wellbeing support.
• Opportunity to play a key role within a growing, safety-conscious business with clear progression pathways.

Person specification:

• Confident leader who can motivate teams and manage performance constructively.
• Commercially minded with attention to detail and good numeracy skills.
• Calm under pressure with an ability to make timely, informed decisions.
• Customer-focused with a professional approach to client liaison and stakeholder management.
• Committed to maintaining high standards of health & safety and working practices.
• Willingness to undertake further training and professional development.

Location: Lancashire

More about Multevo: Multevo are a forward-thinking company who value the people that work towards our shared success. We are a Constructionline Platinum, National Highways Sector Scheme 12, 16 and 18 accredited business operating nationwide. We deliver a range of highways, civils, arboriculture, vegetation and traffic management services in-house and have a strong focus on health and safety and colleague wellbeing.