Field Service Engineer in Stonehaven
Field Service Engineer

Field Service Engineer in Stonehaven

Stonehaven Full-Time 30000 - 34000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Install and maintain top-notch espresso coffee machines across North-East Scotland.
  • Company: Join Mulmar, a leader in coffee machine supply and maintenance with over 30 years of experience.
  • Benefits: Enjoy a competitive salary, bonus scheme, van for personal use, and extensive training.
  • Why this job: Be part of a growing team and make a real impact in the coffee industry.
  • Qualifications: Full driving licence and basic electrical knowledge preferred; customer skills are a must.
  • Other info: Dynamic role with opportunities to specialise and grow in a thriving industry.

The predicted salary is between 30000 - 34000 ÂŁ per year.

Location: Home based working in North-East Scotland (Aberdeen, Dundee, Inverness, Perth)

Contract: Full time, Permanent

Salary: ÂŁ30-ÂŁ34k DOE

Call out/overtime: circa ÂŁ4k p.a.

Hours: Monday - Friday with rostered weekend call outs (approximately 1 in 4)

Holidays: 21 increasing to 27 days per annum with service plus public holidays

Vehicle: Van provided; personal use permitted

We are looking to recruit a field engineer to join our expanding team to work mainly in the Aberdeen to Inverness area with the ability to support other engineers in the central belt of Scotland when required. This role involves undertaking the installation, planned and reactive maintenance of a wide range of increasingly complex commercial coffee machines and ancillary equipment.

About the Field Service Engineer role:

Our field-based engineers are our first line of defence ensuring the proper installation, maintenance and repair of equipment working to the highest standards, meeting our customers’ needs. With training you will be responsible for:

  • Installing a wide range of espresso coffee machines.
  • Attending faults, diagnosing problems and making repairs.
  • Undertaking planned maintenance activities.
  • Ordering parts and replacement units.
  • Completing records and reports on machine status and services.
  • Liaising with customers and our service desk.
  • Explaining machine faults, findings and repairs undertaken to customers.

It would be great if you had:

  • A full driving licence (essential).
  • A basic understanding of electricity and ability to understand equipment drawings / diagrams.
  • Experience in the maintenance of electrical equipment or as an electrician.
  • Experience or knowledge of maintaining electro-mechanical equipment.
  • Field service experience (preferable).
  • Basic plumbing skills (not essential).
  • Experience in using PDAs, smart phones and computers/ tablets.
  • Good face to face customer skills.

In return we offer full training in a growth industry, van, tools and a competitive salary, bonus scheme, on-call allowance and overtime with the opportunity to become a specialist engineer, maintaining a broad range of increasingly complex coffee making equipment.

If you feel you have the necessary skills and experience to be successful in either of these roles, click on “APPLY” today, forwarding an up-to-date copy of your CV for consideration in the first instance. No agencies please.

Field Service Engineer in Stonehaven employer: Mulmar

At Mulmar, we pride ourselves on being an excellent employer, offering a supportive work culture that values employee growth and development. With a comprehensive training programme tailored to your expertise, competitive salary, and generous holiday allowance, you will thrive in a dynamic environment while enjoying the benefits of working from home in beautiful North-East Scotland. Join us and be part of a dedicated team that ensures the highest standards in the coffee machine industry, with opportunities for advancement and specialisation.
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Contact Detail:

Mulmar Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Service Engineer in Stonehaven

✨Tip Number 1

Network like a pro! Reach out to folks in the coffee machine industry or related fields. Attend local meetups or online webinars to connect with potential employers and get your name out there.

✨Tip Number 2

Show off your skills! If you’ve got experience with electrical or mechanical equipment, make sure to highlight that in conversations. Bring up specific examples of problems you've solved or machines you've worked on.

✨Tip Number 3

Be proactive! Don’t just wait for job openings to pop up. Reach out directly to companies like Mulmar and express your interest. A friendly email or call can go a long way in making a memorable impression.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Mulmar. Don’t miss out on this opportunity!

We think you need these skills to ace Field Service Engineer in Stonehaven

Installation of espresso coffee machines
Fault diagnosis and repair
Planned maintenance activities
Parts ordering
Record keeping and reporting
Customer liaison
Understanding of electrical systems
Ability to read equipment drawings/diagrams
Maintenance of electrical equipment
Experience with electro-mechanical equipment
Field service experience
Basic plumbing skills
Proficiency in using PDAs, smartphones, and computers/tablets
Face-to-face customer service skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Field Service Engineer role. We want to see how your background fits with our needs, so don’t be shy about showcasing your electrical and mechanical knowledge!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining Mulmar and how your experience aligns with our mission. Keep it friendly and professional – we love a personal touch!

Show Off Your Customer Skills: Since this role involves liaising with customers, make sure to mention any previous customer service experience. We value good communication, so let us know how you’ve successfully interacted with clients in the past.

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!

How to prepare for a job interview at Mulmar

✨Know Your Machines

Familiarise yourself with the types of espresso coffee machines you'll be working with. Research common issues and maintenance practices. This will show your potential employer that you're proactive and genuinely interested in the role.

✨Brush Up on Technical Skills

Since the job involves electrical and mechanical work, make sure you can discuss your relevant experience confidently. Be prepared to explain how you've tackled similar problems in the past, and don’t hesitate to mention any specific tools or techniques you’re familiar with.

✨Customer Service Matters

As a Field Service Engineer, you'll be interacting with customers regularly. Think of examples where you've provided excellent customer service or resolved conflicts. This will demonstrate your ability to communicate effectively and maintain positive relationships.

✨Prepare Questions

Have a few thoughtful questions ready to ask at the end of your interview. This could be about the training programme, team dynamics, or growth opportunities within the company. It shows you're engaged and serious about the position.

Field Service Engineer in Stonehaven
Mulmar
Location: Stonehaven

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