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- Tasks: Install and maintain top-notch espresso coffee machines across North-East Scotland.
- Company: Join Mulmar, a leader in coffee machine supply and maintenance with over 30 years of experience.
- Benefits: Enjoy a competitive salary, bonus scheme, van for personal use, and extensive training.
- Why this job: Be part of a growing team and make a real impact in the coffee industry.
- Qualifications: Full driving licence and basic electrical knowledge preferred; customer skills are a must.
- Other info: Dynamic role with opportunities for career growth and specialisation in complex equipment.
The predicted salary is between 30000 - 34000 £ per year.
Location: Home based working in North-East Scotland (Aberdeen, Dundee, Inverness, Perth)
Contract: Full time, Permanent
Salary: £30-£34k DOE
Call out/overtime: circa £4k p.a.
Hours: Monday - Friday with rostered weekend call outs (approximately 1 in 4)
Holidays: 21 increasing to 27 days per annum with service plus public holidays
Vehicle: Van provided; personal use permitted
We are Mulmar, we are growing and we want you! With more than 30 years' experience and over 140 employees throughout the UK and Ireland, Mulmar is a leader in the supply and maintenance of some of the world's finest espresso coffee machines in offices, high street coffee shops, restaurants, airports, hotels and food retailers.
We are looking to recruit a field engineer to join our expanding team to work mainly in the Aberdeen to Inverness area with the ability to support other engineers in the central belt of Scotland when required. This role involves undertaking the installation, planned and reactive maintenance of a wide range of increasingly complex commercial coffee machines and ancillary equipment.
We provide an extensive training programme tailored towards our engineers based on their level of their electrical and mechanical knowledge and expertise as well as full product and health and safety training.
About the Field Service Engineer role:
Our field-based engineers are our first line of defence ensuring the proper installation, maintenance and repair of equipment working to the highest standards, meeting our customers' needs. With training you will be responsible for:
- Installing a wide range of espresso coffee machines.
- Attending faults, diagnosing problems and making repairs.
- Undertaking planned maintenance activities.
- Ordering parts and replacement units.
- Completing records and reports on machine status and services.
- Liaising with customers and our service desk.
- Explaining machine faults, findings and repairs undertaken to customers.
It would be great if you had:
- A full driving licence (essential).
- A basic understanding of electricity and ability to understand equipment drawings / diagrams.
- Experience in the maintenance of electrical equipment or as an electrician.
- Experience or knowledge of maintaining electro-mechanical equipment.
- Field service experience (preferable).
- Basic plumbing skills (not essential).
- Experience in using PDAs, smart phones and computers/ tablets.
- Good face to face customer skills.
In return we offer full training in a growth industry, van, tools and a competitive salary, bonus scheme, on-call allowance and overtime with the opportunity to become a specialist engineer, maintaining a broad range of increasingly complex coffee making equipment.
If you feel you have the necessary skills and experience to be successful in either of these roles, click on APPLY today, forwarding an up-to-date copy of your CV for consideration in the first instance. No agencies please.
Locations
Field Service Engineer in Scotland, Stonehaven employer: Mulmar
Contact Detail:
Mulmar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Scotland, Stonehaven
✨Tip Number 1
Network like a pro! Reach out to folks in the coffee machine industry or related fields. Attend local meetups or online webinars to connect with potential employers and learn about job openings before they even hit the market.
✨Tip Number 2
Show off your skills! If you’ve got experience with electrical or mechanical equipment, make sure to highlight that in conversations. Bring along examples of your work or any relevant projects to discuss during interviews.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to appear. Reach out directly to companies like Mulmar through our website. Express your interest in the Field Service Engineer role and ask about upcoming opportunities.
✨Tip Number 4
Prepare for the interview! Research common questions for field service roles and practice your answers. Be ready to discuss how you’d handle specific scenarios, like diagnosing a fault on a coffee machine, to show you’re the right fit for the team.
We think you need these skills to ace Field Service Engineer in Scotland, Stonehaven
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Field Service Engineer role. We want to see how your background fits with our needs, so don’t be shy about showcasing your electrical and mechanical knowledge!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining Mulmar and how your experience makes you the perfect fit for our team. Keep it friendly and professional – we love a personal touch!
Show Off Your Customer Skills: Since this role involves liaising with customers, make sure to mention any previous experience you have in customer service. We value good communication, so let us know how you’ve successfully interacted with clients in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just click on APPLY and send us your up-to-date CV!
How to prepare for a job interview at Mulmar
✨Know Your Machines
Familiarise yourself with the types of espresso coffee machines Mulmar works with. Research common issues and maintenance practices. This will show your genuine interest in the role and help you answer technical questions confidently.
✨Showcase Your Customer Skills
As a Field Service Engineer, you'll be interacting with customers regularly. Prepare examples of how you've successfully communicated with clients or resolved issues in the past. This will demonstrate your ability to represent the company well.
✨Brush Up on Electrical Knowledge
Since a basic understanding of electricity is essential, review key concepts and be ready to discuss your experience with electrical equipment. If you have any relevant qualifications, make sure to mention them during the interview.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions about the training programme, team dynamics, or growth opportunities within Mulmar. This shows you're not just interested in the job, but also in how you can grow with the company.
