At a Glance
- Tasks: Install and maintain top-notch espresso coffee machines across Scotland.
- Company: Join Mulmar, a leader in coffee machine supply and maintenance.
- Benefits: Competitive salary, van provided, extensive training, and bonus opportunities.
- Other info: Dynamic role with excellent career progression in a thriving sector.
- Why this job: Be part of a growing team and make a real impact in the coffee industry.
- Qualifications: Full UK driving licence and basic electrical knowledge preferred.
The predicted salary is between 30600 - 39600 £ per year.
Job Description
Field Service Engineer - Scotland (Dundee & Perth)
Location
Home based working in North-East Scotland (Aberdeen, Dundee, Inverness, Perth)
Contract: Full time, Permanent Salary: £34-36k DOE Call out/overtime: Circa £4k p. a.
Holidays: 21 increasing to 27 days per annum with service plus public holidays
Vehicle: Van provided; personal use permitted We are Mulmar, we are growing and we want you!
With more than 30 years' experience and over 140 employees throughout the UK and Ireland, Mulmar is a leader in the supply and maintenance of some of the world's finest espresso coffee machines in offices, high street coffee shops, restaurants, airports, hotels and food retailers.
We are looking to recruit a field engineer to join our expanding team to work mainly in the Aberdeen to Inverness area with the ability to support other engineers in the central belt of Scotland when required.
This role involves undertaking the installation, planned and reactive maintenance of a wide range of increasingly complex commercial coffee machines and ancillary equipment.
We provide an extensive training programme tailored towards our engineers based on their level of their electrical and mechanical knowledge and expertise as well as full product and health and safety training.
About the Field Service Engineer role: Our field-based engineers are our first line of defence ensuring the proper installation, maintenance and repair of equipment working to the highest standards, meeting our customers' needs.
With training you will be responsible for
- Installing a wide of espresso coffee machines.
- Attending faults, diagnosing problems and making repairs.
- Undertaking planned maintenance activities.
- Ordering parts and replacement units.
- Completing records and reports on machine status and services.
- Liaising with customers and our service desk.
- Explaining machine faults, findings and repairs undertaken to customers. It would be great if you had:
- A full UK driving licence (essential).
- A basic understanding of electricity and ability to understand equipment drawings / diagrams.
- Experience in the maintenance of electrical equipment or as an electrician.
- Experience or knowledge of maintaining electro-mechanical equipment.
- Field service experience (preferable).
- Basic plumbing skills (not essential).
- Experience in using PDAs, smart phones and computers/ tablets.
- Good face to face customer skills.
In return we offer full training in a growth industry, van, tools and a competitive salary, bonus scheme, on-call allowance and overtime with the opportunity to become a specialist engineer, maintaining a broad range of increasingly complex coffee making equipment.
If you feel you have the necessary skills and experience to be successful in either of these roles, click on “APPLY” today, forwarding an up-to-date copy of your CV for consideration in the first instance.
No agencies please.
Field Service Engineer - Scotland (Dundee & Perth) in Scone employer: Mulmar
At Mulmar, we pride ourselves on being an excellent employer, offering a supportive work culture that values employee growth and development. With a comprehensive training programme tailored to your expertise, competitive salary, and generous holiday allowance, you will thrive in a dynamic environment while enjoying the flexibility of home-based work in South-West England. Join us and be part of a team that is dedicated to excellence in the coffee machine industry, where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer - Scotland (Dundee & Perth) in Scone
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to Mulmar as a field sales pro!
✨Scout Out the Competition
Research potential competitors for Mulmar and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up Mulmar’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Service Engineer - Scotland (Dundee & Perth) in Scone
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at Mulmar, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at Mulmar, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at Mulmar.
How to prepare for a job interview at Mulmar
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that Mulmar offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Mulmar but also helps you get a feel for whether you’d thrive in that environment.
