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- Tasks: Install and maintain top-notch espresso coffee machines across Yorkshire.
- Company: Join Mulmar, a leader in coffee machine supply and maintenance.
- Benefits: Competitive salary, bonus scheme, van provided, and extensive training.
- Why this job: Be part of a growing team and make a real impact in the coffee industry.
- Qualifications: Full UK driving licence and basic electrical knowledge preferred.
- Other info: Dynamic role with opportunities for career growth and specialisation.
The predicted salary is between 30000 - 34000 £ per year.
Location: Home based working mainly in Yorkshire
Contract: Full time, Permanent
Salary: £30-34k DOE
Call out/overtime: circa £2k p.a.
Hours: Monday - Friday with rostered weekend call outs (approximately 1 in 4)
Holidays: 21 increasing to 27 days per annum with service plus public holidays
Vehicle: Van provided; personal use permitted
We are looking to recruit a field engineer to join our expanding team to work mainly in the Yorkshire area to undertake the installation, planned and reactive maintenance of a wide range of increasingly complex commercial coffee machines and ancillary equipment.
We provide an extensive training programme tailored towards our engineers based on their level of electrical and mechanical knowledge and expertise as well as full product and health and safety training.
About the Field Service Engineer role:
Our field-based engineers are our first line of defence ensuring the proper installation, maintenance and repair of equipment working to the highest standards, meeting our customers' needs. With training you will be responsible for:
- Installing a wide range of espresso coffee machines.
- Attending faults, diagnosing problems and making repairs.
- Undertaking planned maintenance activities.
- Ordering parts and replacement units.
- Completing records and reports on machine status and services.
- Liaising with customers and our service desk.
- Explaining machine faults, findings and repairs undertaken to customers.
It would be great if you had:
- A full UK driving licence (essential).
- A basic understanding of electricity and ability to understand equipment drawings/diagrams.
- Experience in the maintenance of electrical equipment or as an electrician.
- Experience or knowledge of maintaining electro-mechanical equipment.
- Field service experience (preferable).
- Basic plumbing skills (not essential).
- Experience in using PDAs, smart phones and computers/tablets.
- Good face to face customer skills.
In return we offer full training in a growth industry, van, tools and a competitive salary, bonus scheme, on-call allowance and overtime with the opportunity to become a specialist engineer, maintaining a broad range of increasingly complex coffee making equipment.
If you feel you have the necessary skills and experience to be successful in this role, click on APPLY today, forwarding an up-to-date copy of your CV for consideration in the first instance. No agencies please.
Locations
Field Service Engineer in Pontefract, Yorkshire employer: Mulmar
Contact Detail:
Mulmar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Pontefract, Yorkshire
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups or trade shows, and connect with current employees at Mulmar. You never know who might give you the inside scoop on job openings or even refer you directly!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Since you'll be dealing with espresso machines, make sure you can talk confidently about electrical and mechanical concepts. We want to see that you’re not just a great engineer but also someone who can communicate effectively with customers.
✨Tip Number 3
Show off your problem-solving skills! During interviews, be ready to discuss past experiences where you diagnosed and fixed issues. Use specific examples to demonstrate how you approach challenges, especially in field service scenarios.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Mulmar. Let’s get you on board!
We think you need these skills to ace Field Service Engineer in Pontefract, Yorkshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Field Service Engineer role. We want to see how your background fits with what we do at Mulmar, so don’t be shy about showcasing your electrical and mechanical knowledge!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining our team and how your skills can contribute to our success. Keep it friendly and professional – we love a good personality!
Show Off Your Customer Skills: As a Field Service Engineer, you'll be interacting with customers regularly. Make sure to mention any previous customer service experience in your application. We value good communication and a friendly approach, so let us know how you excel in this area!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our growing team at Mulmar. Don’t miss out on this opportunity!
How to prepare for a job interview at Mulmar
✨Know Your Coffee Machines
Before the interview, brush up on your knowledge of espresso coffee machines and their components. Familiarise yourself with common issues and maintenance practices. This will show your passion for the role and help you answer technical questions confidently.
✨Demonstrate Customer Skills
Since this role involves liaising with customers, think of examples where you've provided excellent customer service. Be ready to discuss how you handle difficult situations or explain technical issues in a way that's easy for customers to understand.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific instances where you've diagnosed and resolved technical problems. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your analytical skills and ability to work under pressure.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready about the company culture, training opportunities, or the types of machines you'll be working with. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
