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For Companies At a Glance
- Tasks: Install and maintain top-notch espresso coffee machines across Yorkshire and Lincolnshire.
- Company: Join Mulmar, a leading provider of coffee machine solutions with over 30 years of experience.
- Benefits: Enjoy a competitive salary, van for personal use, and extensive training in a growing industry.
- Why this job: Be part of a dynamic team, gain hands-on experience, and make a real impact on customer satisfaction.
- Qualifications: A full driving licence and basic electrical knowledge are essential; field service experience is a plus.
- Other info: Opportunity for overtime and bonuses, with a supportive culture focused on your growth.
The predicted salary is between 24000 - 28000 £ per year.
Job Description
Field Service Engineer – Yorkshire
Location: Home based working in mainly in Yorkshire Contract: Full time, Permanent Salary: £30-34k DOECall out/overtime: circa £2k p.a.Hours: Monday – Friday with rostered weekend call outs (approximately 1 in 4)Holidays: 21 increasing to 27 days per annum with service plus public holidaysVehicle: Van provided; personal use permitted
We are Mulmar, we are growing a…
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Field Service Engineer employer: Mulmar
Contact Detail:
Mulmar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Familiarise yourself with the specific types of espresso coffee machines that Mulmar services. Understanding the technical aspects and common issues can give you an edge during interviews, showing your genuine interest in the role.
✨Tip Number 2
Highlight any previous field service experience you have, especially if it involves electrical or electro-mechanical equipment. Be ready to discuss specific scenarios where you successfully diagnosed and repaired equipment.
✨Tip Number 3
Brush up on your customer service skills. Since you'll be liaising with customers regularly, demonstrating your ability to communicate effectively and handle customer queries will be crucial in the selection process.
✨Tip Number 4
Prepare questions about the training programme and growth opportunities within the company. This shows your enthusiasm for the role and your desire to develop your skills further, which is something we value at Mulmar.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in electrical and mechanical maintenance. Include any field service experience and customer service skills that align with the role.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses why you want to work for Mulmar and how your skills match the job description. Mention your understanding of espresso coffee machines and any relevant training you've had.
Highlight Technical Skills: In your application, emphasise your technical skills, such as your ability to read equipment diagrams and your experience with electrical or electro-mechanical equipment. This will show that you are well-prepared for the role.
Show Enthusiasm for Training: Express your eagerness to participate in the extensive training programme offered by Mulmar. Highlight your willingness to learn and adapt, which is crucial for a field service engineer.
How to prepare for a job interview at Mulmar
✨Show Your Technical Knowledge
Make sure to brush up on your understanding of electrical and mechanical systems, as well as any relevant experience you have with coffee machines or similar equipment. Be prepared to discuss specific examples of how you've diagnosed and repaired faults in the past.
✨Demonstrate Customer Service Skills
Since this role involves liaising with customers, it's crucial to showcase your face-to-face customer skills. Think of instances where you've successfully communicated technical information to non-technical clients and how you ensured their satisfaction.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Prepare for scenarios where you might need to troubleshoot a machine issue on-site. Practise articulating your thought process clearly and logically.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions about the company culture, training programmes, and growth opportunities within Mulmar. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
