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- Tasks: As a Field Service Engineer, you'll troubleshoot and maintain equipment in the field.
- Company: Join Mulmar, a growing company with over 30 years of experience in the industry.
- Benefits: Enjoy a competitive salary, personal use of a van, and overtime opportunities.
- Why this job: This role offers hands-on experience, a supportive culture, and the chance to make an impact.
- Qualifications: We're looking for motivated individuals with technical skills and a passion for problem-solving.
- Other info: Work from home and enjoy a flexible schedule with occasional weekend call-outs.
The predicted salary is between 32000 - 35000 £ per year.
Field Service Engineer
Location: Home based working in through Wessex and East Devon
Contract: Full time, Permanent
Salary: £32,000 – £35,000 per annum, DOE + Van (personal use permitted)
Call out/overtime: £2,000 – £4,000 per annum
Hours: Monday – Friday with rostered weekend call outs
Vehicle: Van provided; personal use permitted
We are Mulmar, we are growing and we want you!
With more than 30 years\’ experience and over 130 employees throughout the UK and Ireland, Mulmar is a leader in the supply and maintenance of some of the world\’s finest espresso coffee machines in offices, high street coffee shops, restaurants, airports, hotels and food retailers.
We are looking to recruit a Field Service Engineer to join our expanding team to work mainly in Wessex and East Devon to undertake the installation, planned and reactive maintenance of a wide range of increasingly complex commercial coffee machines and ancillary equipment.
We provide an extensive training programme tailored towards our engineers based on their level of electrical and mechanical knowledge and expertise, as well as full product and health and safety training.
About the Field Service Engineer role:
Our field-based engineers are our first line of defence ensuring the proper installation, maintenance and repair of equipment working to the highest standards, meeting our customers\’ needs.
With training you will be responsible for:
- Installing a wide range of espresso coffee machines.
- Attending faults, diagnosing problems and making repairs.
- Undertaking planned maintenance activities.
- Ordering parts and replacement units.
- Completing records and reports on machine status and services.
- Liaising with customers and our service desk.
- Explaining machine faults, findings and repairs undertaken to customers.
It would be great if you had:
- A full UK driving licence (essential).
- A basic understanding of electricity and ability to understand equipment drawings/diagrams.
- Experience in the maintenance of electrical equipment or as an electrician.
- Experience or knowledge of maintaining electro-mechanical equipment.
- Field service experience (preferable).
- Basic plumbing skills (not essential).
- Experience in using PDAs, smartphones, and computers/tablets.
- Good face-to-face customer skills.
In return we offer full training in a growth industry, van, tools, and a competitive salary, bonus scheme, on-call allowance and overtime with the opportunity to become a specialist engineer, maintaining a broad range of increasingly complex coffee making equipment.
If you feel you have the necessary skills and experience to be successful in this role, click on “APPLY” today, forwarding an up-to-date copy of your CV for consideration in the first instance.
No agencies please.
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Field Service Engineer employer: Mulmar
Contact Detail:
Mulmar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Familiarize yourself with the specific equipment and technologies used in the field service industry. This knowledge will not only help you during the interview but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former Field Service Engineers to gain insights into the day-to-day responsibilities and challenges of the job. This can provide you with valuable information that you can use to tailor your approach.
✨Tip Number 3
Highlight any relevant certifications or training you have completed that relate to field service engineering. This can set you apart from other candidates and show that you are proactive about your professional development.
✨Tip Number 4
Prepare for potential scenario-based questions during the interview. Think about how you would handle common issues that arise in the field, as this will showcase your problem-solving skills and technical expertise.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Field Service Engineer position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in field service roles or technical support. Mention specific projects or tasks that demonstrate your problem-solving skills and technical expertise.
Showcase Your Skills: Clearly outline your technical skills, especially those relevant to the role. If you have experience with specific tools or technologies mentioned in the job description, make sure to highlight them.
Personalize Your Application: Address your cover letter to the hiring manager if possible, and express your enthusiasm for working with Mulmar. Mention why you are interested in this particular role and how you can contribute to their growth.
How to prepare for a job interview at Mulmar
✨Know Your Technical Stuff
As a Field Service Engineer, you'll need to demonstrate your technical knowledge. Brush up on the specific equipment and systems you’ll be working with, and be ready to discuss any relevant experience you have.
✨Show Your Problem-Solving Skills
Field Service Engineers often face unexpected challenges. Prepare examples of how you've successfully solved problems in the past, especially in high-pressure situations.
✨Emphasize Your Communication Skills
You'll be interacting with clients regularly, so it's crucial to show that you can communicate effectively. Practice explaining complex technical concepts in simple terms.
✨Demonstrate Your Flexibility
The role involves working varied hours and being on call. Be prepared to discuss your availability and willingness to adapt to changing schedules or urgent requests.
