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- Tasks: Install and maintain top-notch espresso coffee machines across South-West England.
- Company: Join Mulmar, a leader in coffee machine supply and maintenance with over 30 years of experience.
- Benefits: Enjoy a competitive salary, bonus scheme, van for personal use, and extensive training.
- Other info: Dynamic role with opportunities to specialise and grow in a thriving industry.
- Why this job: Be part of a growing team and make a real impact in the coffee industry.
- Qualifications: Full UK driving licence and basic electrical knowledge preferred; customer skills are a must.
The predicted salary is between 30000 - 34000 £ per year.
Location: Home based working in South-West England
Contract: Full time, Permanent
Salary: £30-34k DOE
Call out/overtime: circa £4k p.a.
Hours: Monday - Friday with rostered weekend call outs (approximately 1 in 4)
Holidays: 21 increasing to 27 days per annum with service plus public holidays
Vehicle: Van provided; personal use permitted
We are Mulmar, we are growing and we want you! With more than 30 years' experience and over 140 employees throughout the UK and Ireland, Mulmar is a leader in the supply and maintenance of some of the world's finest espresso coffee machines in offices, high street coffee shops, restaurants, airports, hotels and food retailers.
We are looking to recruit a field engineer to join our expanding team covering South-West England with most work being undertaken in the Bristol/Exeter corridor. This role involves undertaking the installation, planned and reactive maintenance of a wide range of increasingly complex commercial coffee machines and ancillary equipment.
We provide an extensive training programme tailored towards our engineers based on their level of their electrical and mechanical knowledge and expertise as well as full product and health and safety training.
About the Field Service Engineer role:
Our field-based engineers are our first line of defence ensuring the proper installation, maintenance and repair of equipment working to the highest standards, meeting our customers' needs.
With training you will be responsible for:
- Installing a wide range of espresso coffee machines.
- Attending faults, diagnosing problems and making repairs.
- Undertaking planned maintenance activities.
- Ordering parts and replacement units.
- Completing records and reports on machine status and services.
- Liaising with customers and our service desk.
- Explaining machine faults, findings and repairs undertaken to customers.
It would be great if you had:
- A full UK driving licence (essential).
- A basic understanding of electricity and ability to understand equipment drawings/diagrams.
- Experience in the maintenance of electrical equipment or as an electrician.
- Experience or knowledge of maintaining electro-mechanical equipment.
- Field service experience (preferable).
- Basic plumbing skills (not essential).
- Experience in using PDAs, smart phones and computers/tablets.
- Good face to face customer skills.
In return we offer full training in a growth industry, van, tools and a competitive salary, bonus scheme, on-call allowance and overtime with the opportunity to become a specialist engineer, maintaining a broad range of increasingly complex coffee making equipment.
If you feel you have the necessary skills and experience to be successful in this role, click on APPLY today, forwarding an up-to-date copy of your CV for consideration in the first instance.
No agencies please.
Field Service Engineer South-West England in Exeter employer: Mulmar
Contact Detail:
Mulmar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer South-West England in Exeter
✨Tip Number 1
Get to know the company! Research Mulmar and understand their products and values. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the practical side of things. Since this role involves hands-on work with coffee machines, brush up on your technical skills and be ready to discuss your experience with electrical and mechanical equipment during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining Mulmar and ready to take the next step in your career.
We think you need these skills to ace Field Service Engineer South-West England in Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Field Service Engineer role. We want to see how your background fits with our needs, so don’t be shy about showcasing your electrical and mechanical knowledge!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining Mulmar and how your experience makes you the perfect fit for our team. Keep it friendly and professional – we love a personal touch!
Show Off Your Customer Skills: Since this role involves liaising with customers, make sure to mention any previous experience you have in customer service. We value good communication, so let us know how you’ve successfully interacted with clients in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our growing team!
How to prepare for a job interview at Mulmar
✨Know Your Machines
Familiarise yourself with the types of espresso coffee machines you'll be working on. Research Mulmar's products and understand their features. This will help you answer technical questions confidently and show your genuine interest in the role.
✨Brush Up on Electrical Knowledge
Since the job involves diagnosing and repairing electrical equipment, make sure you can discuss basic electrical concepts and read equipment diagrams. Prepare to explain any relevant experience you have in this area during the interview.
✨Customer Service Skills Matter
As a Field Service Engineer, you'll be interacting with customers regularly. Think of examples from your past experiences where you've provided excellent customer service or resolved issues effectively. This will demonstrate your ability to communicate and build rapport.
✨Prepare Questions
Have a few thoughtful questions ready to ask the interviewer about the company culture, training programmes, or growth opportunities. This shows that you're engaged and serious about the position, plus it gives you valuable insights into whether the company is the right fit for you.