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- Tasks: Install and maintain top-notch espresso coffee machines across South-West England.
- Company: Join Mulmar, a leader in coffee machine supply and maintenance with over 30 years of experience.
- Benefits: Competitive salary, bonus scheme, van provided, and extensive training opportunities.
- Other info: Enjoy a dynamic work environment with opportunities for career advancement.
- Why this job: Be part of a growing team and make a real impact in the coffee industry.
- Qualifications: Full UK driving licence and basic electrical knowledge preferred; customer skills are a must.
The predicted salary is between 30000 - 34000 £ per year.
Location: Home based working in South-West England
Contract: Full time, Permanent
Salary: £30-34k DOE
Call out/overtime: circa £4k p.a.
Hours: Monday - Friday with rostered weekend call outs (approximately 1 in 4)
Holidays: 21 increasing to 27 days per annum with service plus public holidays
Vehicle: Van provided; personal use permitted
We are looking to recruit a field engineer to join our expanding team covering South-West England with most work being undertaken in the Bristol/Exeter corridor. This role involves undertaking the installation, planned and reactive maintenance of a wide range of increasingly complex commercial coffee machines and ancillary equipment.
We provide an extensive training programme tailored towards our engineers based on their level of electrical and mechanical knowledge and expertise as well as full product and health and safety training.
About the Field Service Engineer role:
Our field-based engineers are our first line of defence ensuring the proper installation, maintenance and repair of equipment working to the highest standards, meeting our customers' needs. With training you will be responsible for:
- Installing a wide range of espresso coffee machines.
- Attending faults, diagnosing problems and making repairs.
- Undertaking planned maintenance activities.
- Ordering parts and replacement units.
- Completing records and reports on machine status and services.
- Liaising with customers and our service desk.
- Explaining machine faults, findings and repairs undertaken to customers.
It would be great if you had:
- A full UK driving licence (essential).
- A basic understanding of electricity and ability to understand equipment drawings/diagrams.
- Experience in the maintenance of electrical equipment or as an electrician.
- Experience or knowledge of maintaining electro-mechanical equipment.
- Field service experience (preferable).
- Basic plumbing skills (not essential).
- Experience in using PDAs, smart phones and computers/tablets.
- Good face to face customer skills.
In return we offer full training in a growth industry, van, tools and a competitive salary, bonus scheme, on-call allowance and overtime with the opportunity to become a specialist engineer, maintaining a broad range of increasingly complex coffee making equipment.
If you feel you have the necessary skills and experience to be successful in this role, click on APPLY today, forwarding an up-to-date copy of your CV for consideration in the first instance. No agencies please.
Locations
Field Service Engineer South-West England in Devon, Exeter employer: Mulmar
Contact Detail:
Mulmar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer South-West England in Devon, Exeter
✨Tip Number 1
Get to know the company! Research Mulmar and understand their products and values. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to field service engineering. Think about your past experiences and how they relate to the role at Mulmar. Confidence is key!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Field Service Engineer South-West England in Devon, Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Field Service Engineer role. We want to see how your background fits with our needs, so don’t be shy about showcasing your electrical and mechanical knowledge!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining Mulmar and how your experience makes you the perfect fit for our team. Keep it friendly and professional – we love a personal touch!
Show Off Your Customer Skills: Since this role involves liaising with customers, make sure to mention any previous customer service experience. We value good communication, so let us know how you’ve successfully interacted with clients in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just click on APPLY and send us your CV!
How to prepare for a job interview at Mulmar
✨Know Your Coffee Machines
Familiarise yourself with the types of espresso coffee machines that Mulmar supplies and maintains. Understanding their features and common issues will help you impress during the interview, showing that you're genuinely interested in the role.
✨Brush Up on Technical Skills
Since the role involves electrical and mechanical maintenance, make sure you can discuss your relevant experience confidently. Be prepared to explain how you've diagnosed and repaired similar equipment in the past, as this will demonstrate your hands-on expertise.
✨Customer Service is Key
As a Field Service Engineer, you'll be interacting with customers regularly. Think of examples where you've provided excellent customer service or resolved conflicts. This will highlight your communication skills and ability to represent the company positively.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the training programme, team dynamics, or growth opportunities within the company. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.