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- Tasks: Install and maintain top-notch espresso coffee machines across South-West England.
- Company: Join Mulmar, a leader in coffee machine supply and maintenance with over 30 years of experience.
- Benefits: Enjoy a competitive salary, bonus scheme, van for personal use, and extensive training.
- Why this job: Be part of a growing team and make a real impact in the coffee industry.
- Qualifications: Full UK driving licence and basic electrical knowledge preferred; customer skills are a must.
- Other info: Dynamic role with opportunities to specialise and grow in a thriving industry.
The predicted salary is between 30000 - 34000 £ per year.
Location: Home based working in South-West England
Contract: Full time, Permanent
Salary: £30-34k DOE
Call out/overtime: circa £4k p.a.
Hours: Monday - Friday with rostered weekend call outs (approximately 1 in 4)
Holidays: 21 increasing to 27 days per annum with service plus public holidays
Vehicle: Van provided; personal use permitted
We are Mulmar, we are growing and we want you! With more than 30 years' experience and over 140 employees throughout the UK and Ireland, Mulmar is a leader in the supply and maintenance of some of the world's finest espresso coffee machines in offices, high street coffee shops, restaurants, airports, hotels and food retailers.
We are looking to recruit a field engineer to join our expanding team covering South-West England with most work being undertaken in the Bristol/Exeter corridor. This role involves undertaking the installation, planned and reactive maintenance of a wide range of increasingly complex commercial coffee machines and ancillary equipment.
We provide an extensive training programme tailored towards our engineers based on their level of their electrical and mechanical knowledge and expertise as well as full product and health and safety training.
About the Field Service Engineer role:
Our field-based engineers are our first line of defence ensuring the proper installation, maintenance and repair of equipment working to the highest standards, meeting our customers' needs.
With training you will be responsible for:
- Installing a wide range of espresso coffee machines.
- Attending faults, diagnosing problems and making repairs.
- Undertaking planned maintenance activities.
- Ordering parts and replacement units.
- Completing records and reports on machine status and services.
- Liaising with customers and our service desk.
- Explaining machine faults, findings and repairs undertaken to customers.
It would be great if you had:
- A full UK driving licence (essential).
- A basic understanding of electricity and ability to understand equipment drawings/diagrams.
- Experience in the maintenance of electrical equipment or as an electrician.
- Experience or knowledge of maintaining electro-mechanical equipment.
- Field service experience (preferable).
- Basic plumbing skills (not essential).
- Experience in using PDAs, smart phones and computers/tablets.
- Good face to face customer skills.
In return we offer full training in a growth industry, van, tools and a competitive salary, bonus scheme, on-call allowance and overtime with the opportunity to become a specialist engineer, maintaining a broad range of increasingly complex coffee making equipment.
If you feel you have the necessary skills and experience to be successful in this role, click on APPLY today, forwarding an up-to-date copy of your CV for consideration in the first instance. No agencies please.
Field Service Engineer in Bridgwater employer: Mulmar
Contact Detail:
Mulmar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Bridgwater
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups or trade shows, and connect with current employees at Mulmar. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got experience with espresso machines or electrical equipment, bring it up in conversations. Share specific examples of how you've tackled similar challenges in the past to demonstrate your expertise.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to Mulmar and express your interest in the Field Service Engineer role. A friendly email or call can make a lasting impression.
✨Tip Number 4
Keep learning! Brush up on your technical knowledge related to coffee machines and electrical systems. Consider taking a short course or watching online tutorials to stay ahead of the game and show that you’re committed to your professional development.
We think you need these skills to ace Field Service Engineer in Bridgwater
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Field Service Engineer role. We want to see how your background fits with what we do at Mulmar, so don’t be shy about showcasing your electrical and mechanical knowledge!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining our team and how your skills can contribute to our success. Keep it friendly and professional – we love a good personality!
Show Off Your Customer Skills: Since this role involves liaising with customers, make sure to mention any previous experience you have in customer service. We value good communication, so let us know how you’ve successfully interacted with clients in the past.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our growing team at Mulmar!
How to prepare for a job interview at Mulmar
✨Know Your Stuff
Make sure you brush up on your knowledge of espresso coffee machines and their maintenance. Familiarise yourself with common issues and repairs, as well as the technical aspects of the equipment. This will show that you're genuinely interested in the role and ready to tackle any challenges.
✨Show Off Your Customer Skills
As a Field Service Engineer, you'll be interacting with customers regularly. Prepare examples of how you've successfully communicated with clients in the past, especially when explaining technical issues. This will demonstrate your ability to build rapport and provide excellent service.
✨Get Hands-On
If possible, try to get some practical experience with similar equipment before the interview. Whether it's through a hobby or previous job, being able to discuss your hands-on experience will give you an edge and show that you're proactive about your skills.
✨Ask Smart Questions
Prepare thoughtful questions about the company and the role. Inquire about the training programme, the types of machines you'll be working with, or the team dynamics. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
