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For Companies At a Glance
- Tasks: Manage customer service requests and coordinate engineer activities for a leading food service provider.
- Company: Join a top food service solutions company in Hatfield, Hertfordshire.
- Benefits: Enjoy a competitive salary and great benefits in a full-time role.
- Why this job: Be part of a growing team and make a difference in customer service.
- Qualifications: Experience in customer service and good knowledge of UK geography required.
- Other info: Exciting opportunity for career growth in a dynamic work environment.
The predicted salary is between 27000 - 28000 £ per year.
A leading provider of food service solutions in Hatfield, Hertfordshire, is looking for a Customer Service Coordinator to join their expanding team. The role involves receiving and responding to customer service requests, logging details accurately, and planning engineer activities.
Ideal candidates should have experience in customer services, be computer literate, and possess good knowledge of UK geographical locations.
This full-time position offers a salary between £27,000 and £28,000 based on experience, along with competitive benefits.
Customer Service & Field Dispatch Coordinator employer: Mulmar Foodservice Solutions
Contact Detail:
Mulmar Foodservice Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Field Dispatch Coordinator
✨Tip Number 1
Get to know the company inside out! Research their services, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Customer Service Coordinator, you'll need to be clear and concise. Try role-playing with a friend or family member to get comfortable with common customer scenarios.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Customer Service & Field Dispatch Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and any relevant skills. We want to see how your background fits with the role of a Customer Service Coordinator, so don’t be shy about showcasing your strengths!
Show Off Your Tech Skills: Since being computer literate is key for this role, mention any software or tools you’re familiar with. If you've used specific customer service platforms or logging systems, let us know – it’ll give you an edge!
Know Your Geography: Having a good knowledge of UK geographical locations is a must. If you’ve got any experience that showcases this, like planning routes or managing field teams, make sure to include it in your application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Mulmar Foodservice Solutions
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of customer service principles and the specific food service solutions offered by the company. Familiarise yourself with common customer queries and how to handle them effectively.
✨Geography Matters
Since the role requires good knowledge of UK geographical locations, take some time to review maps or use apps to get a better understanding of the areas you might be dealing with. This will help you answer questions confidently and show that you're prepared.
✨Show Off Your Tech Skills
As a Customer Service Coordinator, you'll need to be computer literate. Be ready to discuss any software or tools you've used in previous roles. If you have experience with customer relationship management (CRM) systems, make sure to highlight that!
✨Plan for the Unexpected
In customer service, things can get hectic. Prepare for situational questions where you might need to demonstrate your problem-solving skills. Think of examples from your past experiences where you successfully handled difficult situations or complaints.
