Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team in technical support and infrastructure management.
- Company: Join Müller UK & Ireland, a leading family-run dairy business.
- Benefits: Enjoy competitive salary, bonuses, healthcare, and generous holiday allowance.
- Why this job: Make a real impact in a fast-paced, innovative environment.
- Qualifications: Experience in leading technical teams and strong IT knowledge required.
- Other info: Opportunities for career growth and exclusive employee rewards.
The predicted salary is between 36000 - 60000 £ per year.
We’re Müller UK & Ireland, a family-run dairy business and we’re experts at what we do. Dairy is a key part of a healthy and balanced diet and we’re super proud to help meet the nutritional needs of millions of people every single day. To do this, our business has been split into these key areas: Müller Milk & Ingredients (MMI), Müller Yogurt & Desserts (MYD), and Müller Milk & Ingredients Distribution (MMID).
MMI is all about producing milk, cream, butter, milk drinks, and dairy ingredients from 1,300 British farms. MYD is the team behind favourites like Müller Corner, Müller Light, Müller Rice, and more - putting smiles on faces with every spoonful. And MMID? They’re the logistics legends, delivering over 1 billion litres of milk every year to more than 5,500 locations across the UK, making sure everything flows smoothly from farm to fridge. Together, we’re growing fast, powered by passionate people who care about quality, sustainability, and making every day delicious.
As the UK's most popular dairy brand, we’re always striving to make a real difference for our planet, our partners, and our people, ensuring we’re helping to create a more sustainable dairy future. We’re growing to keep up with the millions of people reaching for our branded and private label products on shelves everywhere. Join a culture full of pace that’s bold and entrepreneurial, with opportunities that are yours for the taking – and even enjoy every benefit and bonus to sweeten the deal.
We’re looking for an Infrastructure Team Manager to lead our Second Line Support and Infrastructure function in a 24/7 manufacturing environment. This is a hands-on leadership role for someone who can balance operational excellence, strategic thinking, and people leadership—while keeping critical systems running, secure, and future-ready. You’ll own the end-user technology landscape, drive infrastructure strategy, manage budgets and vendors, and lead a high-performing team supporting both IT and OT environments.
What You’ll Do
- Lead and develop a team of infrastructure engineers and support specialists
- Keep infrastructure services available, secure, and scalable across on-prem and cloud
- Drive standardisation, automation, and continuous improvement
- Own end-user technology standards, roadmaps, and asset lifecycle management
- Act as senior escalation point, including out-of-hours support
- Deliver infrastructure projects and transformation initiatives
- Partner closely with plant operations to enable IT/OT convergence
- Own infrastructure budgets, forecasting, and cost optimisation
- Manage vendors and service providers for performance and value
- Provide clear, confident updates to the CTO and senior leadership
What You’ll Bring
- Proven experience leading infrastructure or technical support teams
- Strong technical grounding across networks, data centres/cloud, workplace tech, and ITSM
- Confidence making decisions under pressure in a 24/7 environment
- Budget ownership and vendor management experience
- Clear communicator who can translate tech into business outcomes
- Strategic mindset with a hands-on edge
- Willingness to travel and take part in an on-call escalation rota
- Manufacturing or industrial IT experience
- Degree or equivalent experience
Technical Support Operations Manager in Market Drayton employer: Müller
Contact Detail:
Müller Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Operations Manager in Market Drayton
✨Tip Number 1
Network like a pro! Reach out to current employees at Müller or in similar roles on LinkedIn. A friendly chat can give you insider info and might just lead to a referral.
✨Tip Number 2
Prepare for the interview by researching Müller’s values and recent projects. Show us how your experience aligns with our mission to create a sustainable dairy future.
✨Tip Number 3
Practice common interview questions, especially those related to leadership and technical support. We want to see how you handle pressure and make decisions in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Technical Support Operations Manager in Market Drayton
Some tips for your application 🫡
Show Your Passion for Dairy: When writing your application, let your love for the dairy industry shine through! We want to see how your passion aligns with our mission at Müller to provide quality products and make a difference in people's lives.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Infrastructure Team Manager role. Highlight your relevant experience in leading technical support teams and managing infrastructure projects, so we can see how you fit into our team.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, especially when it comes to technical aspects. We appreciate clarity as much as we value expertise!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Müller.
How to prepare for a job interview at Müller
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around networks, data centres, and IT service management. Be ready to discuss specific technologies you've worked with and how they relate to the role at Müller.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in a technical support environment. Highlight your experience in managing budgets and vendors, as well as any strategies you've implemented for team development and performance improvement.
✨Understand the Business Impact
Be ready to explain how your technical decisions have positively impacted business outcomes in previous roles. Müller values clear communication, so practice translating complex tech concepts into relatable business terms.
✨Demonstrate Your Problem-Solving Skills
Think of scenarios where you've had to make quick decisions under pressure, especially in a 24/7 environment. Prepare to discuss how you handled these situations and what the outcomes were, as this will show your ability to thrive in a fast-paced setting.
