IT Data Centre Analyst in Bridgwater

We’re Müller UK & Ireland, a family-run dairy business and we’re experts at what we do. Dairy is a key part of a healthy and balanced diet and we’re super proud to help meet the nutritional needs of millions of people every single day. To do this, our business has been split into these key areas: Müller Milk & Ingredients (MMI), Müller Yogurt & Desserts (MYD), and Müller Milk & Ingredients Distribution (MMID). MMI is all about producing milk, cream, butter, milk drinks, and dairy ingredients from 1,300 British farms. MYD is the team behind favourites like Müller Corner, Müller Light, Müller Rice, and more - putting smiles on faces with every spoonful. And MMID? They’re the logistics legends, delivering over 1 billion litres of milk every year to more than 5,500 locations across the UK, making sure everything flows smoothly from farm to fridge.

As the UK's most popular dairy brand, we’re always striving to make a real difference for our planet, our partners, and our people, ensuring we’re helping to create a more sustainable dairy future. We’re growing to keep up with the millions of people reaching for our branded and private label products on shelves everywhere. Join a culture full of pace that’s bold and entrepreneurial, with opportunities that are yours for the taking – and enjoy every benefit and bonus to sweeten the deal.

Location: Bridgwater or Severnside / Hybrid - 3 days on-site per week.

Contract: Full-Time, Permanent

Hours: Monday–Friday (40 hours)

Benefits for the role: Competitive salary, generous annual bonus, Life Assurance, Health Care Cash Plan, 25 days holiday plus bank holidays (rising with service), Enhanced Maternity & Paternity Family Leave, Enhanced Bereavement Leave, Pension Employer Contribution Scheme (matched up to 8%), Exclusive access to Müller Rewards, offering a variety of online and in-store discounts and development opportunities.

As an IT Data Centre Analyst, you will provide 3rd line IT Infrastructure support for key systems and services across the business. You’ll work within a highly skilled and competent team of technology experts to deliver excellent quality IT services. You will assist in key technical projects, responsible for ensuring high standards of capacity, continuity, and availability of all systems under the Data Centre team’s remit.

What you will do:

• Perform routine operations and monitoring of hardware and software systems.
• Record all actions using ITSM tools and follow standard procedures.
• Manage and troubleshoot all systems in the responsible area.
• Manage and resolve incidents, requests, and problems within SLAs or escalate as needed.
• Keep tickets regularly updated.
• Implement changes per change management processes.
• Execute installations, updates, and decommission per technical standards.
• Investigate and resolve issues not meeting design or business goals.
• Maintain and update standard OS builds - Document technical processes.
• Manage and monitor Data Centre facilities - Attend regular inspections and audits.
• Ensure proper racking and structured cabling per standards.
• Maintain accurate rack diagrams and cable labelling.

What you will bring:

• Degree or equivalent experience in IT or related field.
• Strong under pressure, meets KPIs, and communicates effectively.
• Experience with server installation, administration, and troubleshooting.
• Basic knowledge of hypervisors and virtualization.
• Aware of Data Centre standards and best practices.
• Effective time management.
• Ability to meet strict deadlines and targets.
• Ability to work individually as well as within a team.
• Must be willing to travel to other global group sites when required.