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- Tasks: Drive quality and safety improvements across manufacturing operations.
- Company: Join Müller, a leading brand in dairy products with a strong commitment to excellence.
- Benefits: Competitive salary, bonus scheme, generous holidays, and private healthcare options.
- Why this job: Make a real impact on food safety and product quality in a dynamic environment.
- Qualifications: Degree in Food Science or related field; experience in FMCG preferred.
- Other info: Long-term career opportunities with a supportive culture focused on growth.
The predicted salary is between 36000 - 60000 £ per year.
Technical & Operational Excellence Manager
Location: Field-Based (Minimum 3 Days On-Site Weekly)
Function: Technical & Quality
Reports To: Head of Technical & Quality
Travel: Up to 70% across manufacturing sites
Are you passionate about driving quality, safety, and continuous improvement across manufacturing operations?
Join Müller as a Technical & Operational Excellence Manager and play a pivotal role in shaping the future of food safety and product quality across our network of sites.
About the Role
This is a high-impact, cross‑functional role focused on eliminating repeat food safety and quality issues. You\’ll lead root cause investigations, coach site teams, and embed a culture of technical excellence and proactive problem‑solving. Acting as a central technical expert, you\’ll influence standards, drive compliance, and support continuous improvement across the business.
Key Responsibilities as Technical & Operational Excellence Manager:
- Lead structured investigations into repeat non‑conformances using tools like 5 Whys, Fishbone, and DMAIC.
- Develop and manage a network‑wide non‑conformance matrix and trend analysis.
- Ensure robust validation and verification programs are in place and effective.
- Drive corrective and preventative actions (CAPA) and verify their long‑term success.
- Coach and challenge site technical teams to build RCA capability and audit readiness.
- Collaborate with Manufacturing, Engineering, NPD, and Supply Chain to embed technical excellence.
- Report performance against KPIs and elevate strategic risks to senior leadership.
What We\’re Looking For:
- Degree in Food Science, Microbiology, Dairy Science, or related field.
- Experience in a senior technical or quality role within FMCG (preferably dairy or chilled food).
- Strong knowledge of food safety standards (BRCGS, HACCP, ISO 22000).
- Advanced problem‑solving and continuous improvement skills (Lean Six Sigma preferred).
- Excellent communicator and influencer, able to lead without direct authority.
- Highly analytical, resilient, and collaborative.
What We Offer:
- Competitive salary and bonus scheme.
- Company car or car allowance.
- Generous holiday entitlement.
- Pension scheme with company contributions.
- Private healthcare options.
- Professional development and training opportunities.
- Safe, modern working environments with state‑of‑the‑art equipment.
- Supportive culture focused on growth, innovation, and continuous improvement.
- Long‑term career opportunities with a market‑leading brand.
Ready to make a difference?
Apply now and help us deliver safe, high‑quality products, right first time, every time.
#pinksquid
Contact Details:
F.A.O. UK Recruitment, Müller UK & Ireland, Shrewsbury Road, Market Drayton, Shropshire, TF9 3SQ
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Technical & Operational Excellence Manager employer: Müller UK & Ireland
Contact Detail:
Müller UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical & Operational Excellence Manager
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to technical excellence and operational improvements. We recommend using the STAR method to structure your answers – it’ll help you showcase your problem-solving skills effectively.
✨Tip Number 3
Showcase your passion for quality and safety during interviews. Share specific examples of how you've driven continuous improvement in previous roles. This will demonstrate that you’re not just a fit for the role, but genuinely care about making a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining Müller and contributing to our mission of delivering high-quality products.
We think you need these skills to ace Technical & Operational Excellence Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical & Operational Excellence Manager role. Highlight your experience in food safety and quality, and don’t forget to mention any relevant qualifications or certifications that align with what we’re looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about driving quality and safety in manufacturing. Share specific examples of how you've tackled similar challenges in the past, and show us how you can make a difference at Müller.
Show Off Your Problem-Solving Skills: Since this role is all about continuous improvement, be sure to showcase your problem-solving skills in your application. Mention any tools or methodologies you’ve used, like Lean Six Sigma or DMAIC, and how they’ve helped you achieve results in previous roles.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Müller UK & Ireland
✨Know Your Stuff
Make sure you brush up on your knowledge of food safety standards like BRCGS, HACCP, and ISO 22000. Being able to discuss these in detail will show that you're not just familiar with the concepts but can also apply them in real-world scenarios.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've successfully led investigations into non-conformances. Use tools like 5 Whys or Fishbone diagrams to illustrate your approach and results. This will demonstrate your analytical skills and ability to drive continuous improvement.
✨Emphasise Collaboration
Since this role involves working across various teams, be ready to talk about how you've collaborated with different departments in the past. Highlight any experiences where you influenced others or led initiatives without direct authority, as this is key for the Technical & Operational Excellence Manager position.
✨Ask Insightful Questions
Prepare thoughtful questions about Müller’s current challenges in quality and operational excellence. This shows your genuine interest in the role and helps you understand how you can contribute to their goals. Plus, it gives you a chance to assess if the company culture aligns with your values.
