Customer Category Manager

Customer Category Manager

Location: Market Drayton (Hybrid)

Contract Type: Full‑time, Permanent

Bring your passion for category growth and data‑driven storytelling to Müller.

At Müller, we’re proud to craft products that bring moments of pleasure to millions. As a Customer Category Manager, you’ll be at the heart of our commercial strategy—building trusted customer partnerships, unlocking category growth and championing the Müller brand through insight‑led thinking.

What You’ll Do

• Lead the development and delivery of category growth plans and the SBD Vision, including Perfect Store Standards across all formats (in‑store and online).
• Act as the primary category contact for your customer base, supported by a clear external contact strategy.
• Drive simple, effective cross‑functional communication on category performance, NPD status and actionable insights.
• Represent the voice of the customer and category in brand development, acting as a Brand Champion.
• Support a coaching culture, encouraging team development and collaboration.
• Contribute to strategic business processes including SBRs, account planning and JBPs.
• Analyse data to identify trends and opportunities, turning insights into compelling commercial stories.

What You’ll Bring

• A bachelor’s degree or equivalent experience.
• A confident, articulate and adaptable communication style.
• A positive, can‑do mindset with the ability to build strong stakeholder relationships.
• Curiosity and creativity in presenting a compelling vision for growth.
• A keen eye for detail, with the ability to think strategically and challenge the status quo.
• A self‑motivated approach and a desire to support both personal and team development.

Desirable Experience Includes

• Working knowledge of Circana, Kantar and retailer data systems (e.g. Sainsbury’s SIP).
• Presentation and negotiation skills.
• Basic leadership experience and a strong understanding of commercial processes.

Why Müller?

• Competitive salary + bonus scheme
• Company car
• Generous annual leave (increasing with service)
• Contributory pension plan & Life Assurance
• Employee Assistance Programme & flexible benefits
• Exclusive discounts at 800+ retailers online and in‑store
• Plus, you’ll join a business that values innovation, collaboration and growth.

Ready to shape the future of dairy with us?

Apply now and bring your category expertise to a brand that’s built on trust, insight and growth.

#pinksquid #de

Contact Details

F.A.O. UK Recruitment, Müller UK & Ireland, Shrewsbury Road, Market Drayton, Shropshire, TF9 3SQ