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For Companies At a Glance
- Tasks: Drive category growth and build strong customer partnerships with data-driven insights.
- Company: Join Müller, a leading brand crafting delightful dairy products.
- Benefits: Competitive salary, bonus scheme, generous leave, and exclusive discounts.
- Other info: Dynamic role with opportunities for personal and team development.
- Why this job: Shape the future of dairy while championing innovation and collaboration.
- Qualifications: Bachelor’s degree or equivalent experience; strong communication and strategic thinking skills.
The predicted salary is between 40000 - 50000 £ per year.
Bring your passion for category growth and data‑driven storytelling to Müller. At Müller, we’re proud to craft products that bring moments of pleasure to millions. As a Customer Category Manager, you’ll be at the heart of our commercial strategy—building trusted customer partnerships, unlocking category growth and championing the Müller brand through insight‑led thinking.
What You’ll Do
- Lead the development and delivery of category growth plans and the SBD Vision, including Perfect Store Standards across all formats (in‑store and online).
- Act as the primary category contact for your customer base, supported by a clear external contact strategy.
- Drive simple, effective cross‑functional communication on category performance, NPD status and actionable insights.
- Represent the voice of the customer and category in brand development, acting as a Brand Champion.
- Support a coaching culture, encouraging team development and collaboration.
- Contribute to strategic business processes including SBRs, account planning and JBPs.
- Analyse data to identify trends and opportunities, turning insights into compelling commercial stories.
What You’ll Bring
- A bachelor’s degree or equivalent experience.
- A confident, articulate and adaptable communication style.
- A positive, can‑do mindset with the ability to build strong stakeholder relationships.
- Curiosity and creativity in presenting a compelling vision for growth.
- A keen eye for detail, with the ability to think strategically and challenge the status quo.
- A self‑motivated approach and a desire to support both personal and team development.
Desirable Experience Includes
- Working knowledge of Circana, Kantar and retailer data systems (e.g. Sainsbury’s SIP).
- Presentation and negotiation skills.
- Basic leadership experience and a strong understanding of commercial processes.
Why Müller?
- Competitive salary + bonus scheme
- Company car
- Generous annual leave (increasing with service)
- Contributory pension plan & Life Assurance
- Employee Assistance Programme & flexible benefits
- Exclusive discounts at 800+ retailers online and in‑store
Plus, you’ll join a business that values innovation, collaboration and growth.
Ready to shape the future of dairy with us? Apply now and bring your category expertise to a brand that’s built on trust, insight and growth.
Customer Category Manager employer: Müller UK & Ireland
Contact Detail:
Müller UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Category Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Müller on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by diving deep into Müller’s brand and products. Show us you’re not just another candidate—bring your passion for category growth and data-driven storytelling to the table!
✨Tip Number 3
Practice your presentation skills! As a Customer Category Manager, you’ll need to communicate insights effectively. Try presenting your ideas to friends or family to get comfortable before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Müller team.
We think you need these skills to ace Customer Category Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Customer Category Manager role. Highlight your experience with category growth and data analysis, and don’t forget to sprinkle in some of that insight-led thinking we love!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us your story. Share your passion for building customer partnerships and how you’ve driven category growth in the past. Make it personal and engaging!
Showcase Your Communication Skills: We’re looking for someone with a confident and adaptable communication style. Use your application to demonstrate how you can effectively convey insights and collaborate with cross-functional teams.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Müller.
How to prepare for a job interview at Müller UK & Ireland
✨Know Your Data
As a Customer Category Manager, you'll need to demonstrate your ability to analyse data and identify trends. Before the interview, brush up on your knowledge of Circana, Kantar, and any relevant retailer data systems. Be ready to discuss how you've used data in the past to drive category growth.
✨Craft Your Story
Prepare to present compelling commercial stories based on insights you've gathered. Think about specific examples where your insights led to successful outcomes. This will showcase your ability to turn data into actionable strategies, which is crucial for the role.
✨Build Relationships
Müller values strong stakeholder relationships, so be prepared to talk about your experience in building partnerships. Share examples of how you've effectively communicated with cross-functional teams and customers to drive category performance.
✨Show Your Leadership Skills
Even if you don't have extensive leadership experience, highlight any instances where you've supported team development or fostered collaboration. Discuss your approach to coaching and how you can contribute to a positive team culture at Müller.