At a Glance
- Tasks: Manage customer orders and resolve queries in a dynamic supply chain environment.
- Company: Join Mller Milk & Ingredients, a leader in Britain's dairy supply chain.
- Benefits: Enjoy a competitive salary and gain valuable experience in a key industry role.
- Other info: 9-month fixed-term contract with opportunities for growth and development.
- Why this job: Be part of a team that delivers top-notch service to customers every day.
- Qualifications: Experience in supply chain or customer service with strong Excel skills required.
The predicted salary is between 25000 - 30000 £ per year.
Contract type: 9 Month Fixed Term Contract
Working hours: 37.5hr per week, day shifts, working 5 days out of 7 (including rotational weekend work)
Location: East Kilbride
At Mller Milk & Ingredients, we're at the heart of Britain's dairy supply chain, working with farmers to produce milk, cream, butter and ingredients enjoyed by millions every day. Join our Supply Chain Customer Operations team and play a key role in delivering best in class service for our customers.
What you'll be doing:
- Managing customer orders using systems such as SAP and AS400, ensuring orders are accurate and on time
- Acting as a key point of contact for customers and Supply Chain partners, resolving queries and service issues
- Owning service level reporting and proactively identifying and resolving performance trends
- Maintaining accurate customer data and communicating updates across the business
- Supporting cross functional meetings and collaborating with internal teams to improve service delivery
- Creating and following standard operating procedures to ensure consistency and excellence
What we're looking for:
- Experience in supply chain or customer service with strong Excel skills
- A confident communicator
Supply Chain Executive FTC employer: Muller Dairy
At Müller Milk & Ingredients, we pride ourselves on being an exceptional employer, offering a supportive work culture that values collaboration and innovation. Our East Kilbride location provides employees with the opportunity to engage in meaningful work within the dairy supply chain, while enjoying competitive benefits and clear pathways for professional growth. Join us to be part of a team that is dedicated to delivering excellence and making a positive impact in the industry.
